Always a problem ordering
Burger overcooked food was of fair quality
Be prepared to wait.This is one of the slowest Wendy’s, or really any fast food restaurant I have been to. We are talking frequently taking 4-5 minutes per car. My most recent visit, I ordered for drive through pickup, took 12 minutes to get past the two cars in front of me, only for the employee to say that they have my food ready inside because I scheduled for dine-in and to come inside and grab my food. Even though I’m literally looking at the screen that says “please drive up to the speaker and let them know you’re picking up a mobile order”. They sent the person behind me inside the restaurant too. It seems as though they are so slow that they are directing people to come inside to get cars out of their drive through line. I park and go inside and guess what? They haven’t even started making my order yet. Saying it was ready inside was a lie, as I had to wait a further five minutes. This was ridiculous
01/23/24 The guy at the window greeted me with his backside pressed against drive thru window. He didn't turn around right away and I waited for his attention. He forgot what drink I ordered and asked me "what drink?" Then when he handed it to me, he said nothing, just stuck it out the window. He was much more interested in his conversation with other workers. Won't go back...
Did an order at night time. Noone answered the mic.
Ordered on the app around 10:45pm. It was a larger or so we did expect to wait a while, which we did. Seeing we waited, we figured all the food would be fresh so, we didn't bother to check it and headed home. I so regret not checking it. Of the 4 meals we ordered, NONE of them were edible! The fries were cold and soggy and the burgers has old dried up rubbery patties. They even had old dried up cheese under an unmelted, cold slice of cheese. They were so bad my dog wouldn't even eat them! The only consumable part of the meals were the drinks! Now, I know it was late and it was a large order but that is no excuse for such poor quality of the food. I was willing to wait and advised this when I pulled up to the window.