Wayback Burgers

Really great burgers and fries!! The customer service was great too. We think everything was perfectly priced for the quality. Will definitely be back and can’t wait to try the shakes next time!

Great prices great friendly service

Wonderful! Parking: Readily available. Wheelchair accessibility: As required by law

Enjoyed the focused menu of classic burgers, fries, hot dogs and shakes. I ordered the double cheese burger with everything on it , fries and a cookies n' cream milkshake. Food was good! Burger was juicy and cooked just right . What hit home for me was the blended perfection of oreo cookies in vanilla that was equal parts chocolate and creamy great for a quick bite and burger to satisfy your craving. But maybe too casual if trying to impress a date.

Food was good, service was average, ABSOLUTELY unacceptable that there was no baby changing station in either bathroom.

Great made to order quick service burger joint, and they have TATER TOTS!! Whether you want a regular burger, chicken sandwich or vegetarian option, they should be able to satisfy your "burger" needs.

great burgers

My wife and I ate at Wayback Burgers a little over a year ago, and the food was good. The manager came around and checked on the customers to make sure they were satisfied with their meals. I told him that good service was 50% of the experience. He said he appreciated that. Fast forward to today 2/15/2024 and this is what Wayback is now like. We walked in and started our order. My wife got a classic with onion rings and a drink while I ordered the Southwest burger with chili cheese tots. Wait! No chili for the chili cheese tots. Boy, they sure looked good on all of the big posters plastered all over the place. By the way, that was the only food on posters hanging all over the place with the exception of the chili cheese dog, but Wayback can't offer either of them because they're out of the chili. Ok, so I ordered a double bacon and cheese. For the side, I'll do the Mac and cheese bites. Oh what? They don't do the Mac and cheese bites as part of a combo. Why isn't that posted on the menu board? Fine, give me the bacon and cheese tots. Wow! Almost THIRTY NINE DOLLARS FOR TWO COMBOS. OUCH! Then the food came, and I was told, "Our cheese was thick, so we just put some American cheese on the tots." Wow! You elected to swap the cheese and never asked the customer while half of the tots had no cheese on them? The tots weren't crispy at all, had only 50% cheese on them which, was slices of hardened American Cheese. Let's get to the burger. No char on the burger, and both paties were like mush. Hey Wayback, did you guys shrink the size of burger paties? When I worked at McDonald's some 44 years ago, we put seasoning on the burgers as they cooked. The Wayback burgers didn't have any kind of seasoning on them at all. No char, mushy, and no flavor. The bacon on the burger was horrible like it was cooked in a microwave oven. Now for the onion rings. The onion rings tasted like oil. Nothing else. Hey, Wayback, change your frozen onion ring supplier. The ones you can buy at Walmart are Waybetter. Lastly, I believe I saw the manager (male, 5' 8-9", black t-shirt, black ball cap) standing and talking to two people sitting at a table and never bothered to come check on the customers like he did a year or so ago. Is Wayback comfortable now, and the customer satisfaction isn't as important, or does Wayback have complete faith in the teenagers making the food? Well, they did a horrible job! No char, not crispy, swapped the cheese without checking with the customer, no seasoning, horrible onion rings, and microwave bacon. We thought about getting shakes for the ride home, but my wife was afraid to get something else that was really bad while I said, çWayback doesn't deserve my money for a shake considering how bad everything else was." Wayback burger: You better clean up your act because it will catch up with you, and it can be a hard thing to recover from when you only deserve 1 and 2 star reviews. I'll post pics of the bad food soon. Dear owner: basic doesn't cover how bad the food was last night. Culver's and Wendy's has consistently far better food than what was served to us last night. You really needed to address how your employees can swap products after payment and think it's OK. In hind sight, I should just have demanded a refund and left. Rest assured that if I give you another chance, that is what will happen should these things transpire again. That being said, if you really care, I suspect your cheese sauce, which is one of your main ingredients, will NEVER be "to thick" to serve and hopefully you'll train your employees to NEVER switch out food on a customer without first asking. Your response was nearly as poor as your food.