Wayback Burgers

horrible experience. ordered online—no one called about being out of 1 item. arrived and none of the other items were made and they “tried to call” (no missed call)

Took 1 hour to get our food. I had to go to the desk they did not call us when our food was ready, and we were sitting right in front of the cashier, but food wasn't horrible not an hour wait good though.

The worst food ever! Nothing like the one in Birmingham!!

I walked in and waited 6 minutes before someone came to the front and then she was on the phone. She took my order and I waited about 20 minutes before it was ready. I got my order and left. Got to work and the burger was not how I ordered it. A total waste of my lunch.

$55 for 3 burgers, 3 fries, 2 shakes, and a soft drink. 2 of the burgers were good. The third was covered in so much mustard that it overwhelmed everything else. The shakes were not good. Weird aftertaste. Not really sure why. The service at the front desk was terrible. I think the girl working the register would have rather been just about anywhere else. No greeting. No thank you. Nothing. The restaurant needed to be swept. Floors were dirty. No napkins at our table. Management seems to be completely absent.

Normally I love Wayback Burgers in this location. Ms Pakham especially is always very helpful and welcoming. This evening however, she was not here. As I was being rung up, I noticed my item price on the screen from the order did not match the menu board - it was $1.50 more. Rather than doing the logical thing and adjusting the price to the advertised price on the board in the restaurant, the register worker just said “I don’t know, I can take it off if you’d like.” I did like, even as I didn’t like the lack of “oh let me adjust this to match what we ADVERTISED on our own MENU.” This is not cool at all.