Watauga Brewing Company

Solid food and dranks

Michael was the best bartender I’ve ever had!

Great atmosphere and view. Very nice folks who work there... They even changed the music to play our requests!

The food was amazing, the staff were wonderful and the rooftop bar was pretty amazing as well so I will 100% for sure be going back!

Lovely rooftop atmosphere and bar! All three levels have a unique vibe for all to enjoy!

I want to leave an informative review to inspire ownership to look for solutions to the lack of service and what appears to be mass confusion by the wait staff on how the restaurant is to be managed. I’m not trying to throw stones at the service but it is a constant theme. 3 stars because the food and drink are good if and when it is delivered. We Saturday the 13th my friends and I visited Watagua Brewery for a late lunch and drinks. Initially we showed up at approximately 1:30 PM and the downstairs was full of craft vendors. There was not a hostess and getting the bartenders attention was difficult. The bartender said we could seat ourselves or visit the second floor. We decided to visit the second floor. More vendors were on the second floor and again it was difficult to find someone that worked at Watauga for service. I went to the food counter and found someone to answer my questions. They told us the second floor did not open until five, and that the rooftop was closed until three. We went back down to the first floor and found a table that was suitable for six. Three of us were attempting to order at the bar. One of our orders was taken immediately. The bartender then went and spoke with other patrons who had drinks and food for several minutes while we waited with no drinks. Eventually the bartender came back to us and didn’t take our orders. I asked for a towel to bus our table and then the bartender cleaned our table and took our order. We had other friends join us and they ordered drinks but they were delivered to the wrong people. The food was good. We were never offered new drinks. I went to the bar to order two more rounds, and as soon as the bartender saw me, they turned around and went into the kitchen. There was no one else in the same area as us who was waiting for food. I feel the bartender was literally avoiding me and work. When we got the tab, eventually, it was all put on one. It was looking like breaking the tab up would be very time consuming so we paid as one. We were initially told that the upstairs opened at 3 PM. We were retreated to the upstairs shortly after 3 PM to find that they were only offering beer and nothing else. When we attempted to order a mixed drink, they explain that it would be another 45 minutes before they would be ready to serve any mixed drinks. At approximately 3:50 PM they just close the garage door windows and we’re not serving at all upstairs. So we had to go back downstairs to the first floor to order drinks for the third floor. All of the wait staff seemed to be confused about hours of operation, service techniques, how to work the billing software, and just confused in general. This is a recurring theme when we visit Watauga and that’s such a bummer. Hopefully ownership will reach out for help before this beautiful venue closes. We will not give up and hope to provide more patronage soon.

Good beer, friendly staff. Cute rooftop…not much of a view to be seen but nice nonetheless.