Walmart Neighborhood Market

Excellent customer service. Store was very clean and organized.

Has everything I need.

Had the entrance blocked and gate closed almost an hour before closing, forcing customers to go in the exit. I could understand 10-15 minutes , but this is ridiculous.

Horrible customer service..I went there to cash a check at the customer service desk and the line was at the entrance door. Because people were in the customer service line with carts full of food and they had all regular lines open and half empty , forcing people that were there to use customer service for what it was intended for to wait in line for longer than 30mins just to cash a check or pay a bill. Very unprofessional and disappointing. Will not be returning any time soon.

I am extremely disappointed with the local neighborhood market. During my recent visit, I witnessed the front end lead, Nita, treating associates poorly. It was appalling to see how she spoke to them, showing a complete lack of respect and professionalism. Additionally, I overheard associates expressing their desire to leave due to the store manager, Theresa, not addressing their concerns. It seems that everything gets swept under the rug, and morale among the staff is incredibly low. It's disheartening to see hardworking individuals being mistreated and undervalued. The management at this store needs to take immediate action to improve the working conditions and treatment of their employees.

As a resident of this area for the last 5 yrs, I have become more and more increasingly disappointed with the lack of professionalism and customer service at this location. The people in this community deserve better. More specifically, Manager and Team Lead Robinson Sepulveda is a poor example of how Walmart should be represented. Robinson is never in a Walmart uniform and wears his "Street Clothes" in store, that make him appear as if he is a shopper and not at work in a professional environment. On several encounters with him at customer service, he has shown himself to be arrogant and the least bit helpful as possible. You would think that someone in this position would lead by example, unfortunately this lack of professionalism leads to other employees being overheard speaking of wanting to transfer to a better location. In addition to this, the Money Order Machine is always down or malfunctioning. This seems like such an easy issue to address but has not for the last 4 plus years. I can't imagine how much revenue Walmart must be losing because it is not repaired properly or at best replaced. To turn away customers at $1 per money order must be a luxury over a 4 year period. To end on a positive note, most of the young ladies that work Customer Service are very kind and accommodating and I would also like to extend a special thank you to Travis Morris. This young man is a shining example of what Walmart should strive to represent. Travis was very kind and helpful to myself as well as his co-workers. He should definitely be considered for any positions of promotion.