Waffle House

Who can get a breakfast sandwich wrong, my hubby went to this location & ordered to Texas toast sausage,egg & cheese sandwiches to go,.get home & the the bread was black burned on both sandwiches so was yal running out of bread & couldn't throw the burned bread away? And yal know they got there phone fixed where you can't call to let them know how unacceptable this was on this morning March 4th 2024

My wife and I enjoy going to Waffle House on Sundays before we go grocery shopping. Unfortunately the last few weeks at this location have been less than ideal. The staff seem pre occupied with gossiping and carrying on with each other and their phones over serving the customers. Not to mention when you have a full house and a line out the door stop taking pick up orders and serving them them first. I guess we’ll just have to change to the western branch location and see if they’re any better.

Wheelchair accessibility: Easy wheel chair accommodation

Just a FYI: You are paying 20% extra: for to go order there is a 10% service fee on top of a 10% to go fee. You will also be given an option on the receipt to leave a tip on top of that. Basically: You are paying 20% or more for zero service and for a to go order. Food is good. Staff is nice.

I’ve been visiting this location off and on years, since Covid the service has been going down. Food is the same, cooks are the same and get your food out as they normally would. The problem is the waiters that spend time BSing and not attending to tables. For a restaurant that has a goal of seating to service to check is 20-25 minutes they are far behind. We seated and waited 5 minutes to order drinks, we were ready to order food too but she couldn’t be bothered with that. Drinks delivered then she walked away without taking our order. When it was said and done about 45 minutes. The couple that sat down at the same time we did (at a dirty table), different waitress, waited to order drinks until we had ordered our food so 10-15 minutes. We were done eating before they even ordered food. Just terrible service. I’m sure I’ll be back but not anytime soon. Counter was dirty and with dishes and cups from customers long gone.