The worst customer service and restaurant experience I have ever experienced in my life, and I have been on this earth for over half a century.
Not once but twice I had the same negative experience.
I placed the order online via their website. I arrived at the restaurant at the estimated time my order would be ready per their order confirmation. It was not, and they had me waiting an hour after I arrived. I inquired about the status of my order every so often, and they told me it was in process. I finally had enough when customers that arrived after me ordered and got their orders before me. Their excuse, they are too busy and my order was too large (5 items). Ridiculous, you can't pick and choose after accepting the order. The chef was very rude, which added fuel to the fire. It really took a lot of restraint on my side not to do something I regretted legally.
I can not recommend this restaurant, and they will never get my business again. You know what they say. Fool me once, shame on you. Fool me twice, shame on me."
点的九层塔茄子,回来打开发现放的香菜。打电话问说是九层塔没有就用香菜代替…这你提前跟客人说一下啊…九层塔比香菜贵多了,味道也不一样,师傅还真能对付。 前台大姐比之前的好一些
On two separate occasions, I experienced significant delays in receiving my order from this restaurant, both culminating in lengthy waits and subsequent refunds. In both instances, my order had not even begun cooking when I arrived to pick it up. The first incident involved an online order followed by lengthy in-store pickup time. The second occurred when I placed an in-person order and was subjected to another extended wait. Given the simplicity of the dishes I ordered—tofu, hot and sour soup, potatoes with vinegar, and string beans—it is evident that the establishment has severe operational issues. I have no confidence in their ability to provide timely service and will not be patronizing them again.
My daughter loves their tomato egg noodle soup so much
Really enjoyed my Chop Suey ( meat and vegetable) and steamed rice.
Great food and very large portions. The house fried rice has shrimp in it and my husband loves it. Since I don't like shrimp I always order the egg fried rice which is very very good. I also like the sweet and sour pork. The portion is more than enough for me to eat and be full and then still have some left over for tomorrow. That's the same way with the rice. Egg drop soup just yummy that's how I can describe it. It comes in a huge bowl that four people could easily share and have enough for all four people. We also ordered the vegetable spring rolls and I really like them They have more than enough vegetables in there and that's not a lot of onions in it. Overall the place is clean, the service is great and it doesn't take a long time for the food to be prepared. Great restaurant and we will definitely go back there again and again.
Very happy to discover this restaurant serving authentic Chinese dishes. Good food, reasonable price, great service and very close to us.
When you live in Eastvale and the only Chinese food places around are fusion, fast-food esque, panda express, americanized, etc... Even a hole in the wall small authentic Chinese restaurant that serves dishes that I'd actually eat from the mainland seems like a heaven sent blessing.
This place saves me from having to drive all the way to the 626 just to get some decent authentic Chinese food.
Called at 2:45pm to place a pick up order, but they said they were closed. So, they should updated their hours online.
在这家点的外卖,土豆丝里面吃出一个别人吃过的虾壳和一个不属于土豆丝里面的一坨肉。在什么情况下会有别人吃剩下的虾壳,简直不敢想,实在是太恶心了。
I ordered the Shanghai short ribs and it tasted like blood. A little scared 😱 dare not eat 😢
夫妻肺片全是牛肉.并且放了一半的香菜.回锅肉一共10几片肉.还全是肥的.
Good food. Their orange chicken and other dishes taste better than most Chinese restaurants. Much better quality food. They have a lot of great food on the menu.