Good food, impossible to order
Their online ordering system is awful. They request more personal information than anyone else and then you can't login no matter how many times you try to resend the code or reset your password.
Vitality Bowls is the worst restaurant in Lafayette. Even when I place an online order 45 mins ahead, it is never ready when I arrive. I’ve ordered food for 4 times and each time my order was messed up. They add whatever ingredients they want even those not mentioned on the actual menu. The person at the register even yelled at me, saying that I lied about the order being wrong (it was), after I asked for a refund. Unfortunately, I can’t say anything about the food quality because I’ve never got a chance to taste the properly made sandwich that they offer on the menu. This business is slow. This business is rude. This business is not trustworthy. People who work there lie. They never refund money.
Incorrect order after a long wait even though I was the only customer at night
You open at 8am and you're closed for lunch at 10am?
Avoid at all costs, just don’t go here. They run out of ingredients, don’t tell you anything about your order missing things and then “can’t” do a refund or contact you back for said refund. They are slow at everything and customer service is absolute garbage. I ordered a wrap with potatoes eggs avocado and steak and two chimichurri sauces on the side. I get home and the wrap has only steak and sauce in it (not on the side) and nothing else. I go back and ask where the eggs, potatoes and avocado are. Their response was they ran out… Why would you make a wrap without everything and not tell me… I request a refund and the cashier says she cannot but will take my email and phone number and the manager will call me. It’s been over a month now. I tried going in a few times but it’s always “the manager is not here and I cannot do refunds”. Don’t go here, you will be disappointed.
$11 for this baby cup and half empty
Painfully slow. Orders always 30 minutes + even if you order online.
Vitality Bowls Lafayette offers delicious and nutritious food options perfect for a healthy and satisfying meal.