I'm leaving this review just so others can see this place is like a side business of Old Chicago. There are no signs for anything indicating you're even in the right place so I'm guessing they do a lot of delivery and not so much pick up. Keep in mind, you have to order online because you cannot order these from Old Chicago in person. I'm not sure though ordering system is very accurate either. I chose immediate pickup and it said it would be ready in 15 to 20 minutes, which it was. However the doordash said it was going to be ready in about an hour. Service was slow inside waiting at the host stand to talk to someone both of the times I walked in. To add to the confusion there isn't even any signage about Twisted Tenders anywhere.