Turtle Jack's Guelph

Went to Turtle Jacks with a large group. Called ahead to have tables put together etc. Once we arrived the staff was scrambling to get the seating. When we all sat down, our waitress didn't come to our table for 15 mins. Once we gave our orders we did not see the waitress for the entire meal. Everything was cold, tasted rotten and the nachos were disgusting. Drinks were never refilled and we had to flag down another staff member to get the bill. Very disappointed, we spent over $100 and left hungry and unsatisfied.

Starting to feel a bit tired in there, have enjoyed coming here in the past and the latest time the service was great and the food was mediocre at best. Probably won't be a while until we're back

We had lunch on the patio at the Guelph location. The food was mediocre. The 'aus jus' for our French Dip was tasteless brown water. The service was very good. We used the bathroom facilities after our meal. Had we used them before, we would definitely NOT have eaten there. The bathrooms were DISGUSTING. Most of the stalls were out of order and it was grossly dirty. If that's the state of what the public can see, can you imagine what the kitchen looks like!!

Don’t bother. Site says they close at 8pm which is wild, but I walked over there at 630 from the Hampton inn for dinner and was informed they are doing last call, they close at 7pm.

I went here years ago and were in the area so decided to go again it was good. But now what happened looks old and let go the food is over priced and just ok.i thought is was weird it was empty at 5pm on a Saturday night but now I know why it's sad to see this place now I enjoy it years ago too bad