Tropical Smoothie Cafe

Placed an online for two smoothies around 8:30 and aware they close at 9, taking only few minutes to get there. I show up and they are closed so why accept my order and take my money if they were gonna close before 9 unannounced

Excellent customer service! Keep up the great job!

Easily one of the best tropicals I’ve ever been too, and I get a smoothie everyday!

They made my drink wrong at another tropical smoothie and they made me a new one !!! Great customer service !!!!

Always love the mocha madness smoothies! And I had to get on here to say the young kind black skinned girl working at 6:00 PM on Friday, October 6th 2023 was absolutely wonderful!! Her customer service and her smile were the happiest and kindest I’ve experienced in a loooong time. Management, pease recognize her for her outstanding service!

If I could leave 0 stars I would. Last 3 times I’ve been to this store they don’t have their open light on but proceed to be open. Upon entering am told they aren’t making food, but continue to make food for people placing online orders. Don’t waste your time going to this location unless you want rude people and watered down smoothies.

I usually go here on Friday afternoon's to get a smoothie for my girlfriend and myself , I order our smoothies , than my girlfriend notices something from the menu she would like to try , i ask one of the employee's nicely how big the sandwiches are and the looked at me and shrugged him shoulders and he's like "uh , man i don't know maybe someone over there does" , i didn't mind , thought maybe it was just him , 4 other people come over and i ask about the Sandwich size , they give me a blank stare and a "what did you just say?" face , i look at him and tell him exactly , " so none of you have any idea what the size of the sandwich is or the portion sizes of the food YOU sell"? eventually the manager comes over (some bigger African American lady with curly hair) and tells me "sir please, these are all children" sure lady , that guy over there who is as tall as I am with a super deep voice is a child, right... , i wasn't yelling or being rude , i simply asked what size the sandwiches are , she proceeds to give me a attitude with a dirty look as if I WAS THE ONE WHO DID SOMETHING WRONG! , I ordered the Sandwich and sat down and we ate , the food was good but the service was some of the worse I've ever experienced , if a place is ran with "Children" who don't even know what products they are selling , than its time to evaluate who works at the store so better service can be provided and so that customers are not lost, still deciding if I even want to go back after that terrible experience.

Long wait to pick up our online order and when we got home our side items were moldy!

Very slow service, took them 25 mins to make one sandwich and they weren’t even busy. The woman making my sandwich kept scratching her head while wearing clothes and then touching the food immediately. Very gross. Will not return to this location. Do not recommend