I have been sick with food poisoning for 2 days from my meal and smoothie. This was my first meal the day I ordered and just an hour after eating I began to get sick. I am an otherwise healthy young adult but I have not been able to get out of bed for 2 days. I would not wish this illness on anyone. I will never come to this location or any tropical smoothie ever again. For reference, I got a southwest breakfast wrap with chicken and a mango magic smoothie. Never again.
Apparently the employees here can't even get an online order correct. Just made my drinks and decided to send just those and not the 2 salads I ordered. Not what I expected after paying just about as much for the smoothies than the salads. Won't be ordering from this place again.
I pre-ordered on my app for pickup and ordered a chicken chorizo wrap. If they didn't have chorizo, they should have waited to fix my order. Instead, they made me a wrap with the little grilled chicken bits. It had some cheese in it, beans, and some wilted, warm lettuce in it. Barely any rice, no sauce, no tortilla chips and as I stated, definitely had the wrong protein in it. I picked up my order and drove all the way back to work before I realized I'd been duped. BTW, I've order this limited-time menu item several times before at other locations with no issues. I really would have appreciated some honesty about the substitution. $15 for lunch isn't exactly chump change.
Paid for extra peanut butter in smoothie, Smoothie was tasteless, Nasty, was made the wrong yogurt, will NEVER patronize this location again
So awful. We go there at 2:50pm on a Friday and wait at the counter and the guy ignores us for 10 minutes but doesn't say anything and then comes to the counter and says "I don't have time to take your order. You need to order online" We weren't going to order online when this person couldn't take 1 minute to take our order. He was moving so slow too and didn't even seem busy. We live close by so we liked picking up smoothies but won't be going back. Cant believe this place is still open.
This has been one of the best if not the best smoothie spots yet. I've been all around the states and man the workers are kind and really put their effort to the smoothies. Thank you keep up the great work. Really happy with the employees.
Bad experience ordering food... I ordered the hummus veggie wrap. I received something with chicken in it. Sent it back to get the correct wrap, but what I got next was the same wrap but without chicken lol no hummus, no avocado as advertised. Also, I’m not an expert at cooking, but I know that you don’t put lettuce on the wrap before it goes in the oven because then your lettuce is hot and that’s no good. My wrap was 90% hot lettuce. The smoothies were just fine though.
So, if you’re just going for the smoothies it’s fine- you get a decent smoothie that you’d be happy with. However, do NOT order the food, go literally anywhere else for that. It would be better, faster, and cheaper if you walked to the Safeway and got everything to make the food yourself.