Tim Hortons

Drinks are made fairly quickly for such busy spot staff usually remember orders which is nice but the way they treat each other as coworkers in front of people's or sometimes even customers could definitely improve

For at least 3 weeks one of 2 exit doors has been out of order as the glass has been smashed. This should have been fixed immediately as it is an emergency escape in the event of fire, or other disaster. Not addressing this contravenes the Fire Code. I feel certain if a Fire Inspector was aware of the situation, they would shut this establishment down. The restaurant itself is beyond dirty. It is positively unhygienic - torn upholstery that cannot be adequately sanitized, tables and floors are seldom cleaned and the mens bathroom is disgusting with overflowing garbage in a garbage bin that has had a broken door for as long as I have been coming here. The hand dryer has also been out of order as well and now the urinal is also out of order. When I have spoken to the manager I was told that all these issues will be "fixed" in a few months when "Head Office" is planning to cover half the cost of renovations, but to do them now would mean the restaurant would have to foot the bill. I very much doubt that a Health Inspector would allow these conditions to continue, nor would they accept the restaurant's excuse for why they aren't addressing these issues. Generally staff are friendly and efficient and the tea and cookies are OK, but the other issues are making it harder for me to continue patronising your establishment.

So, I had a bit of a rocky start with this place when I ordered an Iced Coffee, but I gotta give credit where it's due—they really turned things around after I shared my feedback. Since then, they've been hitting the mark with great service. My usual drill involves snagging an Iced Coffee, maybe throwing in a breakfast sandwich or some egg bites for good measure. They've got their act together during the weekday morning hustle, consistently nailing my order. The food and drink are solid, no complaints from me. I'm a creature of habit in the mornings, just looking to get in and out, and they've got that down to a science. Quick service, on-point orders, and all within a reasonable timeframe. They're doing their thing, and it works for me. Dietary restrictions: you can get almond/soy/oat milk for your iced coffees

Their customer service is best and Staff is very cooperative and helpful.

Not very many staff there to serve the people the people. Line was long and extremely slow.

Screwed up my coffee!