Tim Hortons

Do not even bother to visit this place with useless and careless stuff. Let them get bankruptcy and hopefully someone more responsible will buy it.

T’ai au Québec! T’arrives même pas à faire ta commande comme du monde. Tu fais ta commande au drive thru, En anglais ,zéro effort français Pis moi je fais l’effort de parler anglais. quand t’arrives pour payer ,on te redemande ta commande cause même en anglais ça passait pas! On te comprend même pas! Ta commande est faite à moitié ! T’as plus goût de manger et tu ne fais que dire merci bye

I hesitated going back here after how rude the employees were last time. Should have listened to my gut because nothing changed. The employees do not even say hi to address you, they just start speaking super cold and rude. When you leave, they do not say bye or have a good day. There is zero customer service going on here. Anytime you order food in the drive thru, they send you to park- okay whatever. But last time I went, they forgot me there and claimed I had left and they were looking for me when they finally remembered my order. I was there waiting the whole time, stop lying! Absolutely ridiculous. I’ll be going to Lucerne from now on.

Friday afternoon, between 13:30 and 14:00, I was the 3rd client in line inside. Outside, car service line was full. Inside, we waited for 5 minutes and not one employee even acknowledged our presence, we could of at least been told “it won’t be long, we are understaffed and very busy, sorry for the wait”… Tired of waiting and also dissatisfied of not having been acknowledged, I left without buying my lunch and coffee, and as I got to my car, the client in front of me was also leaving. She mentioned that she wasn’t happy at all that no one even looked at her. Can’t comment on food or atmosphere as I didn’t get the chance to eat and experience the lobby atmosphere. Parking: Only 2 cars in parking lot… Wheelchair accessibility: There was wheelchair access…but don’t expect to get served.

manque de personnel en gros rush a 6h le matin le gars est toute seul et ya rien de pret pas fort

Worst managed Tim Hortons. 50% of the time, my order is wrong in the drive-through. Staff is under trained and management is bad and heard they don't pay employees correctly or on time.

Waiting time at this location is a big problem.