The Old Spaghetti Factory

I have been skeptical to return to this establishment due to spotty service in the past. Being in the industry myself, I know what good service takes and I found that in my server Savannah. Not only did she accommodate every annoying request, she had such a friendly and personable personality. Thank you so much for the incredible service Savannah! We will be regulars from here on out!

Always a great time! Consistently good food and service. Love this place!

This was last night on valentines Day. My boyfriend and I went here for dinner and I've been going to this place for years. I don't know what was going on but the waitress Savannah was talking and treating me and boyfriend like we were a nuisance and was doing everything she could to avoid us or when she was talking to us she seemed very disturbed and wanted to quickly leave us. She wasn't like this to the other customers and just me and my boyfriend. Really dampened the whole dinner as we felt very mistreated and everything.

Gluten free options were pretty decent. The having 4 servers walk past us and keep us waiting over 5 minutes before we were even greeted, was not.

Everything was superb ✨

I ordered Chicken Marsala which was great but my pasta was a little bit dry unless a added to the chicken nice atmosphere and the waiter was good. Hated the parking on side streets I wished that the car dealership next door could let us park there in the evenings at least. The dealership is closed anyway Kid-friendliness: They have kid version of meals you just have to ask

This was my first time here. It is so crowded and noisy. We were seated in the trolly car. I couldn't even hear my server, she had to repeat 3 times and still didn't hear everything she was saying. My husband and I both ordered the Garlic Mizithra. His came swimming in butter sauce while mine was bone dry. We had to spoon some off of his dish onto mine. Yes I could have sent it back but by the time I would have seen my server to send it back and then get it back to eat my family would have been done eating. Took till almost halfway through the meal to get the drink I ordered. Not a good fist impression. I know its a popular place, but I don't have a desire to return.