The Grand Hotel Nanaimo

Came with spouse for Valentine’s Day not impressed was not informed that you could not order off the menu it was $190 plus 5% tax + 20% gratuity definitely not worth the money rooms are in desperate need of remodelling the carpets have large gaps the furniture is very dated and to top it all off went to have a jacuzzi the reason I wanted the suite and the darn thing doesn’t even work. Rooms: The room was disappointing very outdated carpets have large gaps in them they are like waves Jacuzzi didn’t work not at all happy with our stay Walkability: Near shopping and theatre close to ferry terminal as well as Nanaimo airport

Beware: this place is totally HAUNTED but an incredible place to stay. The whiskey bar is super chill and the leather coach in there is sooo comfortable. I felt really connected to spirits here especially my Dad Warren Bradbury and ex who committed suicide. Great place to stay and I look forward to coming back for the scotch festival

We switched from downtown hotels to The Grand recently, and wonder why we didn't do it sooner! Wonderful staff, awesome dog-friendly atmosphere, and great location with tons of parking. Also, I left my cosmetics bag behind on our most recent trip and when I called in a panic, they had retrieved it and packaged it for me to pick up. If you've forgotten something in a hotel before, you know chances are slim you'll see it again. Thank you, Grand Hotel! See you soon! We and our doggy love you <3

You get what you pay for here. No complaints. Friendly staff. Did not try the restaurant.

My husband and I decided to take an extra night in Nanaimo on our weekend away and specifically stay at the Grand as we stayed here the first night of our honeymoon 17 years ago! I scoped out the rooms specifically to get a King bed AND a jacuzzi tub just like we did back in that amazing day. Firstly the woman checking us in was absolutely lovely but there is nothing grandious about this hotel anymore. Everything is very tired looking, the elevator smelled like it was 25 years old but our room, a 4th floor executive level suite? …. Not living up to that name in any way. $195 for what? …a hard king bed, and a jacuzzi tub with jets that don’t work. Looks like we paid $90 more for a propane fire place….We are hard working people that do not get away very often……Very disappointing to say the least.

High tea was great

Just had our company Christmas party at the Grand. Great venue, awesome whiskey selection. Thanks again!

The reviews about the Grand are true; this is a hidden gem that you never considered or forget to consider. I cannot comment on the food since we only visited the lounge but the lounge and dinning area have character. The lounge is very comfortable and has an excellent selection of beverages. It is now at the top of my list of must try dining. I hope my future dining experience will be equally rewarding. Looking for to dining at the Grand!

Staff were great, excellent value. Room was clean and comfortable.