The Gate: Kitchen, Bar, Terrace

I dined here recently whilst staying at the hotel, and what a treat it was. Great variety of food and beverages, my drinks and food were served super fast and everything was a 10, amazing value for money, quality and service was top. Still dreaming about the food I are here. My pictures do not do it justice, I 100% recommend the shakshuka too, I ate that up before I realised I had not taken a picture.

I have been in Richmond on business for a little over 2 weeks and this is truly the worst restaurant here. The food is flavorless and everything I ate came from a freezer. The head chef needs to be fired. The staff is incompetent. The bartender takes 10 minutes to make one cocktail. I requested regular water from three different servers and when it finally showed up it was bottled and they charged me for it. Just horrible. Shut it down!

Yorkshire puddings were nice, which was the only thing unfortunately. Failed to recognize the 'roast' element on the roast beef which was an even grey across in stead of shades of pink. It seemed like the beef was microwaved. The 'gravy' was see through and absolutely tasteless. General underseasoning and issues with temperature of food. Never again for me!

Really good service and great food. A very enjoyable dinner experience. I would definitely visit again.

Arrived for our booking and where shown straight to our table. Service was speedy and food was good. Veggie Sunday roast was a nut roast, a full range of roasted vegetables (carrot, parsnip and potatoes), side of cauliflower cheese and kale. We didn't have deserts. There is a nice outside seating area, I will try and come back when the weather is right for outside seating.

We went for afternoon tea (we were gifted a voucher, otherwise it's £32 per person) and although it's bottomless drinks, which were nice, the food that comes with it was not at all tasty, in fact, a few things I thought were stale and not fresh. A few items we could not eat past one bite because they were simply not nice tasting (probably off). Both me and my partner were not feeling well later that night. I am very sad that the quality was so poor for such a lovely looking place. We were supposed to celebrate getting married and that afternoon is not the nicest memory. Avoid this place for afternoon tea.

Awful experience at the Gate for afternoon tea. Quality of food was poor. Food arrived 45‘ after tea after several requests…Service was bad: staff spilled food and did not clean the table until asked….ashamedvthat we invited someone to such a bad experience!

Very good food and friendly attentive service in a pretty comfortable room. Acoustics are not so good if in a group wanting to chat

We initially came for Sunday brunch but changed our mind to dinner. The service was good, the food was so tasty and the atmosphere was lovely.