Went by to try it and asked for a sugar free caramel latte. They either just gave me a reg coffee and milk or somehow make the worst tasting latte I’ve ever had. no caramel flavor at all
Place is usually easy to get in and out of. Frozen meals make busy days' dinner easy. Better than frozen grocery store, not quite homemade. Bakery items are always fresh and good.
Good Morning, I just received the worst service from the manager at the location in Monroe. My order was incorrect and I requested a refund. I was told no refund but she can add Avocado. I said I would like a refund, the young slammed the window... Another older sweet lady returned and refunded my money. I have never been treated that way at Coffee Bean. We usually order breakfast for our company meetings from Coffee Bean. I was very disappointed in the way I was treated today. The young lady seems so unhappy with her job and helping people. The level of service will now stop me from spending money with a local business that I have really enjoyed. I hope this message will provide a coaching opportunity.
It was very loud in the restaurant
Food and cleanliness were definitely there but staff seemed quite chaotic and confused (despite only being a few people in the place). Definitely seems more like a deli or bakery that an establishment that should have coffee referenced in its name. Seriously, seemed there were 2 young girls that were the only staff there and they very much seemed confused by every coffee drink order I heard them try and take.
We had a delicious lunch and coffee! Service was friendly and prompt!