The Cheesecake Factory

5 stars to CoCo and Jen (mgr and our server) - I should've tipped her more. They were awesome! The Mgr helped me with a terrible incident that occurred at the SM location. She was on it. I got a call and email from corporate immediately. Thank you, Courtney. On the other hand now (w a long sigh lol)...my favorite, go to Valley "fast-food sit down" spot was not "spot on" with the food! The salad was totally missing its' accoutrements, no feta, no red onion, not even croutons. Old tomato Not the CCF salad I remember. BTW, Cinnabon cheesecake is the best.

A Delightful Experience at Cheesecake Factory I recently visited Cheesecake Factory with my family, including my nephew who is quite particular about where he eats. I'm pleased to say that our experience exceeded expectations, especially considering my nephew's selective palate. Despite his pickiness, he thoroughly enjoyed the meal, which speaks volumes about the quality and variety of options available. The freshness of the ingredients was apparent in every dish we ordered. From appetizers to desserts, each bite was bursting with flavor and made with care. Even my nephew, who tends to be hesitant with new foods, found something he enjoyed, which is a testament to the restaurant's ability to cater to diverse tastes. The overall quality of the food was outstanding. Every dish was cooked to perfection, and the presentation was impeccable. It's clear that Cheesecake Factory takes pride in their culinary creations, and it shows in every aspect of the dining experience. Needless to say, we will definitely be returning to Cheesecake Factory in the future. Our visit was nothing short of fantastic, and I highly recommend it to anyone looking for a delicious meal in a welcoming atmosphere.

Don’t order the shepherd pie at the Sherman oaks location.

I must have caught them on an off day... and on break. They're usually on the spot and attentive. And food didn't seem 'fresh'. Rice & chicken were dry. After serving us I had to get their attention a few times for anything else we needed. Other locations aren't as frustrating. For my visit anyway. Good Luck! Parking: Parking was a ways away and have to pay. The restaurants can validate though, for 1 hour.

I have been customer there for many years. my last visit was a complete disappointment. Not sure if the change the chiefs. Cobb salad, I ordered was not fresh to the point that I could not finish it. Service was below average although it was 12:30 pm and the place was practically almost empty. Expensive. underground parking is insane expensive. Would not be back and would not recommend.

The cashier is incredibly impolite and I sensed a hint of racial bias from her. She was very rude when I was there to pick up the order. I could see my order ready but she just completely ignored my request and then started talking to me in impolite way. Not happy at all at this location service.