Ratings of TGI Fridays

google
Google
3.4
(1,406 Reviews)
yelp
Yelp
2.0
(239 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Casual chain restaurant with a festive vibe serving beer, cocktails & a wide menu of American fare.

411 Hackensack Ave
Hackensack, NJ 07601

Recent Reviews

google
Jan 2024
Not like it used to be ..went in today for dinner and waited like 20 minutes and no waiter, no one at the bar, no service at all. Had to go across the street to Five Guys to get a quick burger thanks friday for spoiling dinner. ‍♂️
google
Jan 2024
Ordered at 9:12pm. Arrived 9:35, order not ready. Guy says he'll ✔️ the back. Waited 20+ min, he nvr came back. 4 others waiting also long. No customers in restaurant. Lady comes out with orders. No hello, sorry for wait, says they're backed up. Again no customers in place, except pick up orders. Told her my name & what I Ordered, neither order was mines. She looks pass me ask next person. Gave 3 their orders. She checks pick up spot, ask did I order pot stickers, say yes. She says it's under ***** Shannon. I respond that's what I said b4. No apology, merry Xmas, nothing. Nvr looked me in my face. I'm black, maybe that played a part with her unbothered look. 1st & last time there. Portions was small & of course cold. Food wasn't gd also. That's why I don't leave tips online until I get there. Service has to be up to par. Wait time & food presentation has to be gd. Which none of the above was gd. Also, location sucks. If I could give 0 stars, I would. Order#234961138347151360
google
Jan 2024
way too overpiced.
google
Jan 2024
At the time, the restaurant was pretty empty due to holidays. Loved how quiet it was. Server was amazing. Will return again with family.
google
Jan 2024
Had a variety of appetizers at a private seminar. All were very good. Servers were very pleasant and attentive.
google
Dec 2023
I ordered Jack Daniels ribs Togo , Upon receiving my food, my wife text-requested a chocolate milkshake, the server/register staff was denying my request, but the manager was standing behind him, and she said if you ask me, yes we do have and can make chocolate milkshakes, would you like.. For me that Manager made all the reason why I give them 10 STARS..!
google
Dec 2023
This is the second TGIF restaurant I have been to in the last six weeks and I don't know if it the overall company, but the two locations that I went to had mediocre service at best. Not going to get into all the details... I will say that once we were seated (party of 2), we waited 15 to 20 minutes for drinks. It wasn't extremely crowded. Maybe we were forgotten. TGIFs' restaurants have gone downhill.
google
Dec 2023
Walked in and the place was a ghost town. We sat down and the menu has gotten smaller with selection, but noticed that they now serve what they call Krispy Rice(Sushi). Ok! We ordered our drinks and food and they brought it within a reasonable time but then they disappeared and never came back to see if we needed anything. My food was incorrect. The ketchup bottle on table was sticky, dirty by lid and spout. I tried to wave down the man who sat us and he saw me and just walked away up by the bar area. I had to go grab a ketchup off another table just so i can start to eat my food. My friend then needed more napkins considering his burger was kinda greasy and nowhere to be found, yet the other waiter was constantly checking on his table. We finally got a hold of our waitress after like 40 minutes and at that point we were done with the food and now were ready to go. I don't recommend anyone to dine here. If they can't take care of a empty restaurant then how are they going to take care of more than 4 tables.

Frequently Asked Questions

What is TGI Fridays' rating?
TGI Fridays is rated an average of 3.196595744680851/5 stars across various online platforms.