TGI Fridays

Dakota from S.Tryon Charlotte NC store was wonderful despite of being short staff. He kept a small on his face and make sure was ok while I waited for my order to go.

This was supposed to be sizzling chicken and shrimp. I made it home and was extremely upset. It was not edible at all. Since then I have not returned and check my food before pulling off. This was the ultimate disrespect. Yes that is a slice of American cheese and tomato sauce. I could not believe it. There was no integrity by whomever prepared this meal.

If I could give zero stars I would, its 4/8/24 at 9:10pm , I stood at the front for 25mins the bar was close and even though I spoke to the manager when I walked in and she continued to do what she was doing but told me I need to wait to be seated, and allowed me to stand there. I blame management she is horrible

A BIG JOKE!! How is this location even still open?! SHORT STAFFED, no one even greets you when you enter. The ONE girl they do have working with those horrible lashes have the audacity to have a nasty attitude. I will NEVER spend another dime in the Rivergate location and I live in the neighborhood. I’d rather drive to the TGIF at North Lake for better service. If I could rate a ZERO I would!! HORRIBLE

The food was amazing and the service was awesome.

Me and my partner haven't been to TGI Fridays in awhile and decided to eat out here on 4/1/24. As soon as we walked in the receptionist seated us quickly. 20 minutes went by and I noticed no one came to serve us. They were not busy - they only had customers at the bar. I had to get out my seat and track the women who sat us down (she had dreadlocks and gold teeth) to ask if we were going to be served? She then told me she can serve us and asked me what would I like to drink which was weird because I was not in my seat. I then asked her can she come to our table and serve us....you know like a server would normally do. As we were placing our order my partner asked for a draft beer. We were told they didn't have anything on draft. After begging to be served and not receiving what we came for we decided to spend our money elsewhere which I'm glad we did. I stay down the street from Rivergate and I will probably never think about spending my money here. The workers here could care less about their customers and could use some training.