ToGo text feature does not work. Texted the space number when I arrived. Sat for 25 minutes no delivery! Had to walk in. Awful experience. I won’t go back!
This is the first time I have written a negative review on Texas Roadhouse. The food was good but the service was terrible. We were seated, and the waitress came to take our drink order. She was less than friendly, but I guessed it had been a rough night already. Our food was prepared well and came out at a pretty good time. We had just finished the salads. At this point, we had never been brought bread or offered bread. My wife and I were splitting a large Ribeye, and I had asked for an extra plate. They didn't bring it, so I reminded her. She brought it and just dropped it and started to leave, and we noticed it was dirty. I called after her and told her the plate was dirty. The response was. O. She took the plate and sat it down at the server station and started taking an order from another table. About that time, a woman that I thought to be the manager came by. I asked her if she was, and she told me yes, she was the manager. I told her that the waitress brought us an extra plate and then when told it was dirty, she took the plate and didn't bring us another one. She went and got us one and also noticed that we didn't have rolls. She went and got us a plate and rolls. It was about the worst service we have had in a while..
Good food, amazing service.. kinda loud atmosphere..
The food was great and the atmosphere was very chill.
Our food was cooked perfectly and the staff was polite. The seating area was clean but the ladies bathroom could have used some attention. It was out of paper towels and there was toilet paper on the floor.
Food was excellent, service was too!
This was the worse food (prime rib) I have ever ate at roadhouse we got the butt end of prime rib wanted rare it was done. The sides were hard could cut with a knife. Meat was terrible dry.