Texas Roadhouse

Overall good place to eat. Steaks can tend to be over seasoned with salt product… and be very specific how you want it cooked.

The food was great and the servers were great as well. My one complaint would be I didn't get gravy on my potatoes I asked for but I ate them and they were still delicious. I didn't mention the gravy because being a server myself I know things get missed and I didn't want to stop the waitress from doing what she was doing to go get me gravy. It didn't take away from a great dinner.

I came to the Texas Roadhouse in Whitmore Lake to celebrate my birthday with six other guests. I called ahead to get on the waitlist since I had a larger party, my guests and I arrived a little early and they were able to seat us almost immediately. They took us to a table that sat six of us comfortably but one of my guests was stuck sitting at the table extender with the uncomfortbale chair in the middle of the aisle. I wish I would have known that they were unable to acomodate a party of seven as it was not my intention to make one of my guests feel like a pariah. I was also unaware that I was sat next to the busser hangout area. A group of three to four bussers stood and chitchatted adjacent to our table in the middle of the aisle while dirty dishes and empty glasses sat on our table the whole time we were at the roadhouse. They were not quick to move out of the way of an older gentleman with a walker trying to make his way to the bathroom, they were quick to laugh at him when he tripped over one of their bussing bins they left in the aisleway. Very upseting and dissapointing to see. Our server was very innatenive, we only saw her three times throughout our visit, and when she did come to the table it was hasty and not kind. One of my guests did not recieve her entree until we had all finished our meal. Though, the manager who brought out my guests meal was very sweet and apologetic. As for the rest of our meals, they were lukewarm at best. We never saw our server again after she checked in with us halfway through our entrees. Never came back to check if my guest recieved their entree, we were never offered dessert, or refills after that point. Three of my guests and myself also experienced symptoms of a food bourne illness later that night and into the next day as well, we all ordered a side house salad with ranch. Very off putting, I would reccomend that any future diners steer clear of their salads. I am a server, and have been for over 5 years, so I would consider myself more understanding than the average diner, but my experience there was very dissapointing. Especially considering that this is the second time I've dined at Texas Roadhouse, with the same guests, and the prior experience was the exact same, with the exception that two of my guests entrees were cold to the touch.

My friend and I stopped in for lunch the other day to check it out. I asked the hostess if we could sit in the bar area and of course she said yes. We sat at a booth and waited for about 15 minutes with no one coming to talk to us. The restaurant was not busy, one gut sitting at the bar and a handful of tables sat. We watched as the bar tender looked at us and got her walki and talked with the hostess. I finally told my friend she was not planning on talking to us as she was wiping down liquor bottles. At this point we both got up and left. As we were walking out the hostess told us that they were not serving in the bar unless we sat at the bar. Rather than talking to us and letting us know they ignored us until we got up to leave. We would have been happy to move if we had known. Needless to say, we will not be returning.

Really good food and service. They were packed when we arrived and still ended up getting a table in under 30 minutes. This was an exceptional family outting.