I had a dear friend that had hopes of enjoying a joyous birthday dinner and the welcoming staff were not so welcoming. The guile and discuss on the hosts face when we walked in was disheartening. Instead of inviting us to take a seat and wait to be seated, she took our name and number and suggested we leave; stating she would call us once a table was ready. There were plenty of empty tables from the view that we had. I strongly do not recommend this establishment for any event. This happened 3 days ago. As I type this message, we are still waiting on that text.
Terrible experience with an inexperienced staff. Made a reservation for a party of ONE for standard seating. I was seated outside after waiting more than 20 minutes past my reservation time. Then sat for nearly another 20 mins (server passed me several times, never said a word). Even if it wasn’t his section, acknowledgement would have been appreciated. They were CLEARLY drowning and not one employee asked for grace or apology until I got up to leave. What happened to southern hospitality?
Amazing restaurant. All food is excellent! Authentic Italian food! Staff, atmosphere, and food are the best!
Absolutely Outstanding. One of our favorites!
We had reservations for 5:45pm. We arrived 20 mins early and the hostess wouldn’t seat us, even though NO ONE was sitting in the bar area. All the tables were empty. Our waiter was very friendly and made up for the unwelcoming rude behavior of the hostess. The Chicken Parm was very good.
My wife and I had a late (for us) Friday evening reservation (7:30pm). Glad we left home and arrived early as parking was difficult to come by and we ended up parking at the market street garage. We arrived shortly before our reservation and a table was available shortly after. It seemed to be fairly busy, but certainly not at capacity. We ordered an app and it was quickly ready. Our server was attentive and she ended up apologizing for the wait as our main courses did take an unusually long time to arrive (almost an hour) after our appetizer. The portions were unusually large for an upscale Italian restaurant. Generally upscale Italian tends to prioritize visual appearance over quality portions. I'm happy to report you won't go home hungry here. All and all the food was pretty good. It isn't cheap and it isn't somewhere to go if you are in a hurry. Your paying $30+ for most entrees, so again the portion sizes help with the value. It was our anniversary and they gave us a nice canoli with a chocolate "Happy Anniversary". We had a gift card and there was some issues with the internet and it further delayed our getting out of there, but our sever was very kind and apologized numerous times for all the waiting, so my huntch is in general it isn't as slow moving as we experienced. It was just before 10pm we finally walked out.
Excellent food! Very attentive staff.