Tank House BBQ & Bar

Well I never do this.... But when you have a really bad experience this is needed. I call in for a pick up order, and ask if the earliest I can come is in 45 minutes, because that's the earliest time available on the site. The guy on the phone responds "if that's what it says, that's what it is"; exactly what an employee would say that feels entitled to not offer customer service as a standard. I come in 45 minutes later, the order isn't ready. It comes about 10 minutes later, I drive back to my hotel. I then open the box, the Mac and cheese is missing from a 4 item order. So I call back from my hotel, they won't anwser until I call from work phone which has a different number. He goes "well, looks we forgot your Mac and cheese." I drive back down and when I pick it up he has the audacity to tell me next time, if I show up before the first available pickup time after placing an order, tell him and he can get it out early... lol, the exact opposite of what he said when I first called. I hope an owner/manager sees this and tells your bearded employee with the backwards hat to step it up. That's a great way to have people never come back.

This place has the best BBQ I have had in California. The brisket was fire,; ribs, greens, Mac n cheese, and dirty tots were amazing!!!! Great drinks and the service was second to none. We ordered, ate, drank and were out of there in less than an hour! What a great place with great food, drinks, and service. Will be back to enjoy more! Now I gotta try all the items on the menu. You will NOT find better BBQ in the area!!!!

Hey so I’ve been here 4 times in the last 3 months and it’s hit or miss with the service. The tone of the place is set based on who is bartending. You do not have a waitress or server, so anything you need, you have to keep getting up and asking for and waiting in a line. The food was decent, the pulled pork doesn’t have any smoky flavor so we wonder if it’s just cooked in a pan in all honesty. The grits with sausage should be taken off the menu, they don’t have enough proportions in the recipe and every occasion I’ve ordered it, there’s no meat. The bartender says you have to look for it and it’s chopped up… I am not 5 and wanting to look and play in my food, I just want what I thought was sausage and grits based on the menu item. This bar is kid friendly but with no kid amenities, so while you and your friends try to enjoy a beer, there’s kids screaming and falling face first on the nasty ground and then crying for their drunk parents. One of the worst things about my experience is all 4 times I’ve been, the bathrooms have been disgusting. There’s no paper towels or option to open the door with your foot, and the hand dryer doesn’t work unless you touch it, this all sounds normal except every surface in there bathroom is uncleaned, and does not look like it has proper restroom checks upon the hour. It smells in the restrooms and there is black mold caked into the grooves of their flooring. It ruined a part of my appetite and i had to go sit back down at my table with wet cold hands. When it was time to cash out I got up and asked the bartender to close my tab and she said “if you want to close your tab you’ll have to come over here and stand in line.” I have no issue with following a restaurants protocol but after she said that I said okay, and went to my table to get my jacket because I can’t be in two places at once, and she left. So I waited for her to come back and she does but she helps some other people. I am waiting in line and she smiles at me and leaves from behind the bar to go to the kitchen. It’s been a few minutes now and she comes back and helps someone else. I don’t understand if she was single me out and being rude on purpose because I openly expressed what I needed, she made me wait in an area to do so, then kept leaving me alone and coming back with empty hands doing nothing. Just wasting everyone’s time and leaving a rude impression. I’ve never heard of a bartender that didn’t want to close out a tab and simply walk it to the customer to ensure atleast a good tip even for them. All in all -2 out of 10 due to the black mold in the bathroom. I’m giving up on this place for a few months and coming back to see if they make any improvements on the black mold.

Not bad. My new wife and I came here after a morning at Cal Expo. Service from the bar was friendly enough. Kind of on the pricey side. Would probably go here again.

Good customer service. Great drinks amazing brisket, I also liked the tots they were really good, and the coleslaw was really creamy and yummy

One of the best local bbq spots in Sacramento. More of a dive bar than restaurant, food is always great. Sliced brisket and ribs are may favorite. Loaded tater tots are killer. Say hi to Tony Brown the chef, tell him I sent you. Must try bbq in Sacramento.

This is the best tasting BBQ I have ever had! The flavor is amazing and the cuts are meaty and juicy. The beer was good as well.