Interaction I just had: Woman 1 takes my order at drive thru, I add an iced coffee to my order. She asks “cinnamon iced coffee?” Me: “nope just regular iced coffee with a little bit of milk” Her: “we don’t have milk just vanilla creamer” Me: “ok that’s fine I’ll just take a black iced coffee then” Her: ok it’ll be $xx at the window (There is no screen to see if order is accurate) Get to window, no coffee at all is given “I ordered an iced coffee” “What??” “My iced coffee that I asked you about” “We don’t have” “You don’t have coffee at all?? You said you had coffee and I ordered it” Examined my receipt and there was no order “You said you didn’t want because we don’t have milk” “What? I just said a black coffee…of course I still want it…are you saying you don’t have coffee at all?” Woman 2 joins: “We have coffee, I will get for you. No charge” “Great thanks” Woman 1: “ok that’ll be $2” “What? She just said I didn’t need to pay?” Woman 2 returns: “You still need to pay for the coffee” Ok fine but WHAT JUST HAPPENED?!?!!??