They avoid being seen just so they don’t have to work. They let you sit at speaker until you get sick of waiting and leave. It happened twice. First time after sitting at speaker for 10 mins, i decided to go inside and looked around. The man was hiding in corner snd when he saw that I saw him, he came out to work. 2nd time, after 5 mins wait at speaker, I decided to pull up to window. I saw this guy with a little child on his lap. He saw me but continue to sit. After 5 mins, he decided I wasnt going anywhere so he finally got up and asked me what I want. I ordered online so I just want to pick it up. He then put me on facetime with this guy he was talking to and made me feel awkward and uncomfortable. I got my order but it was gross like outdated. Never again with this one.
Wouldn’t know how the food is since I get there 10 minutes before close plenty time to make what I. Needed and they tell me it’s 9pm they are closed.
Horrible horrible service 😔 and bread is nasty 🤢 also they don't let you use the bathroom what a shame this world has came to
Manager refused to honor or acknowledge the new $3 footlong dippers deal. Tried to sell it to me for $6
Went in feeling positive about the outcome.
Saw only two people working, but line was short.
Again thinking positive. Placed order with young man who's English was sketchy, but got the first part done okay... I think... Well I can't tell because they put a steel barrier, so you can't see if they are getting it right, but I maintain my positivity.
After the quick heat, the other female employee takes over and is speaking to her coworker in something other than English, but completes my sandwich efficiently... I am happy, it looks good...
I now announce my coupon with a valid date and it met all of the criteria.
It goes through the barcode and she rings up the order at full price...
I smile and show her the coupon and she scans it a second time... I hear him say 6.99 ...
She says it's no good ... I looked at it again and said it should be...
She takes it and wads it up, points to the register and says I owe 11.99...
I have my credit card in hand and looked down at the reader... It requested I give a healthy tip to add to my order...
Her without expression and I...not feeling positive anymore...
I pushed the sandwich gently towards her and she said "Fine"...
I walked out embarrassed and upset... To the sound of his voice hollering "Hello" and " 6.99 "!
There was no one in which to communicate with.
Business was sold to another person from India but the process of making my sandwich was kept hidden so I wouldn’t see them reducing the amount of product being added to the sandwich, so what I ended up with was paying $9.82 for a sandwich I could’ve made at home for a quarter of the price. Terrible service.
Store was clean but it was almost closing time like half hour before. The three associates didn't speak our language and we're hard to understand. Had trouble understanding what we wanted. They were friendly and smiling but they kept talking amongst themselves in their own language, which was annoying to us because we didn't know what they were saying. Sandwiches were just poor looking outright had very little meat they just didn't even look like Subway subs and they made them right in front of us. We will never go there again
I was saying yes to questions that I didn’t understand because I couldn’t understand them. I won’t be back. It used to be a really nice subway. If you hire people who can’t speak English you won’t last long
Little to no chicken on my sandwich. I have been going here 8 years and this is the first time for this kind of situation.
Great food and Awesome employees
This subway is one of the best in Terre Haute
Before they changed ownership they had good food and had good people now they got new people and it don’t taste 2 days ago had them and they didn’t cook my food all the way and i ended up having food poisoning yesterday and I was deathly sick and they gave my grandparents food poisoning as well they never got it till they changed ownership and had them new people working before they changed they was the best place I’d go for my subway now I’m never going back this is the worst place to go to for subway I’d go to a different place before I go back there plus they charged me and my brother 27 dollars for 2 foot longs but it don’t matter because I’m never going back
Just stop it with asking for a tip when paying. This is getting crazy.