Spent a hr driving between 3 subways at 7pm on a Friday night because I wanted a boss meatball sub and footlong pretzel. NONE of them had meatballs available. NONE of them had pretzel's available. On a secondary note I have stopped by the canal Rd location for 4 weeks now trying to try the pretzels. Done with subway, Firehouse is never out of meatballs
It's in a gas station with nowhere to sit.... however... sandwich staff is friendly, professional and timely. A kind word and patience makes for a better sandwich.
Sign says "Open S", but the posted note inside says closed lazy people. people.
There was one employee, in the back. I had to ask the young man to get her to come out. He comes back & says "she's prepping". I politely asked could he ask her to step out for a sec. She comes out & explains, "I'm sorry ma'am, I'm prepping & it takes a while". Then suggested that I drive to the nearest Subway. Ummmmm NO! I personally, would have made a customer's sandwich (Prepping whatever item I needed for that particular customer) and after serving my customer, I would've continued prepping. PERIOD!!! HORRIBLE CUSTOMER SERVICE & THEY NEED TO CLOSE IF THEY CAN'T KEEP 2 EMPLOYEES AT EACH SHIFT TIME TO TAKE CARE OF CUSTOMERS!!!!!!!!!
I love the staff here they work hard I never have problem with my food even if they are understaffed why keep going back to a place if you have a bad experience Everytime some people just feel so entitled I don't know who sees these reviews i can tell you this subway has more happy customers than mad ones even when I had an issue I reached out to the manager about it before running to post a bad review the problem was fixed some people will always have something negative to say keep up the good work guys you will always have my business
I ordered online and both my sandwich’s were supposed to be toasted and neither of them were and they did not add mayo to both sandwich’s like I asked for
The food was great but the service wasn't so good,
I don't really do cold cuts. I will, but I rather hot food