I walked in to use the restroom because I had to go really bad. Before I walked in to the establishment with a few dollars to buy a drink to be courteous. I was walking to the bathroom and the women behind the counter said are you buying something? I said yes I will buy a drink. She says I'm sorry restrooms are for customers only. I responed technically I would be a customer if I purchased a drink. At least she was kind enough to say sorry
Horrible Customer service! From the sounds of the other reviews this place seems to thrive on being rude to customers. My girl was more focused on gossiping about co-workers with this woman who wears her glasses infront of her mouth like a mask so it's hard to hear what she says. Very strange. Nasty sandwich maker refused to give me a water cup with a flat No, not even for ice. Please send these girls home instead of ruining your shop and get some decent workers who respect customers. We pay their paycheck!
Fast service clean restaurant.
Worst experience ever. The manager did not want to help me. She shrugged her shoulders to her employee who was trying to help me and dismiss me when I had a question about the SUBWAY® app she seem to be showing signs of systemic racism because she was nice to everyone else that came in not of color. PLEASE DO NOT SUPPORT THIS LOCATION. SHE MADE ME FEEL SO BAD. I WENT TO THE SUBWAY IN THE PALM BEACH OUTLET AND GOT A MUCH BETTER EXPERIENCE. THE LADY IS SHORT WITH GLASSES, CURLY HAIR AND HAS A VERY HEAVY MOTHER TONG FROM HER COUNTRY. SHE IS QUITE OLD AND I KNOW THAT YOU CANNOT TEACH OLD STUBBORN PEOPLE HOW TO BE HUMAN IN 2023 AND NOT JUDGE, BUT MAY GOD KEEP HER ANYWAY BECAUSE SHE NEEDS IT.
This franchise has slipped greatly over the past two years. Especially the franchise in the promenade center in PBG.