Ratings of Subway

google
Google
3.1
(223 Reviews)

Happy Hours & Specials

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Location & Hours

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

2911 Cross Timbers Rd Suite 111
Flower Mound, TX 75028
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM

Recent Reviews

google
Oct 2024
They do not respect the order of arrival, they make you wait excessively.
google
Aug 2024
My daughter went in this subway and was there for 45 minutes. There was one worker and he was so busy, with no help, that he ran out of Turkey and peppers as he did not have enough time to prep the items he ran out of. He said the manager never came in nor any other person to assist him. The young man did his best but 45 minutes to get one sandwich is ridiculous. It certainly was not his fault but that of the manager who should have provided him with more support! I doubt we will want to go back to this place again. Will try the Istanbul cafe next door instead.
google
Aug 2024
I had the pleasure of meeting Jennifer who is the manager at this location. She was so friendly and kind! When we came in she said hello and we start ordering. My little brother was with us and he was ordering by himself. She was so patient with him and made some jokes which helped him relax and really make his sandwich how he wanted! She got all of our orders perfect was having great conversation and overall was just a refreshing visit. It was delicious and we will definitely come to this location! It was a great trip and could not have had someone better
google
Aug 2024
Ashley was awesome!! Great customer service and one of the cleanest Subways I have come across. I am giving an extra star just for the way Ashley handled everything. It will definitely be my go-to Subway location. I feel they do need one more person to help as it gets overwhelming when there are more than 2 customers.
google
Jul 2024
Kevin did a fantastic job tonight, great customer service and very welcoming.
google
Jul 2024
Ordered for curbside pickup. Order was marked ready at 7:05. Waited in my car until 7:10 and decided to walk in and was told that they haven’t started it yet because they were too busy. There was a line but they took care of everyone else before even starting on mine. The service is terrible at this store, they don’t have enough employees.
google
Jun 2024
If I could give a 0 to this place I would. Always one worker while the other is in the back or they are just there alone. I ordered from Uber eats. The first courier canceled because of the wait, now the second courier is still waiting!! It’s been an hour since ordering and he still hasn’t left.
google
Jun 2024
There was only one worker and they were out of most of the stuff at this store. The worker had an attitude and was telling us how she already quit this job 3 times and she also had blood on her hand and was coughing while making our sandwiches. Definitely don’t go to this subway
google
Jun 2024
We visited the store around 8.45pm in the night. The store was clean and well maintained. Clean restrooms. Standard subway options were available. The service was also good. There was only one person doing the work so it was little slow. They were able to accommodate our requests to cut the subs to smaller size for kids. All veggies are available. They were not serving soups.
google
May 2024
We ordered online and had it delivered. First problem was that when ordering we were told that they were out of Diet Coke, it di not give us the option to change what we wanted, so our only choice was to remove the drinks. We had ordered meals. We only removed the drinks from the meals but when the order arrived we did not receive our chip either. I guess they were just removed at the same time. So that was a disappointment. The bigger problem was that both of our sandwiches were missing items. Mine did not have the mayo or vinegar, and the Lettuce was wilted and really a very minimal amount considering it was a footlong. My husband's sandwich was missing the jalapeños, which is something he really wanted. So all in all this was a very disappointing experience. I hadn't ordered Subway in a while, and it looks like I won't be ordering from them anytime in the near future.
google
Apr 2024
I Placed my order at 1:47, (App) said that my order will be ready at 2:00 and has been updated me saying its being made then it says its ready so i head over to Subway. After arriving and waiting for the sandwich artist to finish with the customer he was serving, he gets to me and BEGINS my order at 2:07... my order hasn't even been started yet. Then as I watch him start my sub by pulling the bread out of the rack and lays it down on the parchment paper, he walks off and never returns. After some time a woman walks in and starts serving the customer after me, then a another one until she finally starts on mine. WOW By this time it's ALREADY 2:30 and my 2 subs that I ordered are finally ready. Had I known that I could have asked for the BOGO deal for the footlong in person (like the customer after me) instead of the app, I would have just gone to the store at 1:47, instead of wasting 14 minutes watching TV before heading to the store. What's the whole point of the app if they get my order AND UPDATE ME THAT MY ORDER IS READY but won't start it until I arrive. I'm pissed & upset that this was my first time ordering through the app & especially having to wait 30 minutes on a MOBILE ORDER.
google
Apr 2024
I absolutely love this location. It’s my favorite subway location ever. The customer service is phenomenal!
google
Apr 2024
The manager Rebecca is amazing!
google
Apr 2024
Good sevice
google
Apr 2024
The workers here are outstanding. They are very quick and do a good job at keeping the store clean even during a rush. I drive pass 2 different subways just to come to this one!!!
google
Apr 2024
Absolutely amazing service, clean restaurant, food made perfectly, and well kept and clean. Workers wearing gloves. Just an absolute amazing experience and would come back again.
google
Feb 2024
Don’t order for online order, no point, they make you wait.
google
Jan 2024
Lady working there was awesome. I will be back.

Frequently Asked Questions

What is Subway's rating?
Subway is rated an average of 3.1/5 stars across various online platforms.