Steak 'n Shake

Unfortunately I am someone who always leaves a review when a multi millionaire fast food chain has terrible service, hopeing they will get better. Liberty Steak n shake WORST atmosphere and staff help. Very rude to customers, no one to help anyone. Gross. Stood for 15 min trying to get help people were getting wrong orders and staff yells at customer instead of fixing their order. So i just left, unfortunately I was there for work not pleasure. Hope you do better!

I miss the days of waitresses coming to take my order. Even heritage staff feels the same. I'm afraid S&S days are numbered. Too bad, you were an American staple.

Too much sauce.

Self service now. 100%. Order your food on a kiosk. Pick it up at the counter. Get your own condiments and drinks. And theirs signage to clean your own tables when you leave. Food was amazing as always.

There is no menu posted and the kiosk is hard to use. It didn't let me add a second choice. If they can't provide a menu and a cashier, then I'm not wasting my time. Dining in with a waiter is what set it apart from other burger places. Bad move!!

Got a melt with sourdough. I got a burger with regular bread slices. My wife's burger was missing one of the patties on her double. There were no fries seasoning out to use. Staff was super friendly though lol.

All the food and service was fast the only thing I would say it's really unorganized and the tables were dirty and soda tasted like water, ran out of ketchup on the dispenser. It was on my experience for that but will be back again to review my review! Great staff as well!

Not bad! A little slow.