Starbucks

Kennedy was amazing and provided great customer service. She went above and beyond when she didnt need to. Amazing!

It doesn't need to be this difficult to get a regular coffee with cream and sugar and a pastry. I came to this starbucks because the tatte nearby had a line, and at first i was delighted that there was only one customer ahead of me. I ordered a pike place and a cheese danish. I asked for sugar and cream- i had to ask, because this starbucks never puts out their cream and sugar; I asked about it, and the Barista told me they "used to" but in the years i've been coming here, it has been at least 3 since i've seen them stock it. They have four people working the morning shift, and they can't be bothered to upkeep their coffee station. Secondly, they forgot to put the cream and sugar in that i asked for to begin with. Next, the cheese danish. I Ordered a cheese danish, and told the clerk I wanted it warmed up- what I saw was them put the danish in the oven, and promptly forget it. It wasn't until the clerk noticed me looking at the oven (and seeing the button to begin cooking the cheese danish, unpushed and waiting) that she turned around and pressed the button. Then, the barista who was working the back counter sat in front of the oven for about 3-4 seconds, and pulled the danish when it was at about 12 seconds to go. I asked her to let it cook for the whole time , and she responded with "okay I'll make it extra crispy" - and then proceeded to cook it for LONGER than the normal time and handed it to me and said "here, extra crispy". I JUST WANTED A NORMAL DANISH, WARMED IN THE OVEN THE NORMAL WAY. Lastly, of note the routine with coffee- they're grinding their coffee and leaving it in filter in the bean bins before they brew it, as opposed to brewing it as needed when they are rotating coffee. You can taste the difference, it always tastes stale.

I love ordering a venti and getting a tall’s worth of coffee. If it’s even the coffee you ordered.

Blatantly lied about the restroom being closed with plumbing issues. What do your employees working 8 hours a day do? You are a company selling beverages with a public restroom you won’t allow customers to use.

I purchased a $7 drink only to spill it all over my desk at work after only a few sips and all my papers got ruined! Not only that, but they got rid of their seating! Never going to this location again!