Starbucks

This was the worst experience I have ever had at Starbucks. I paid extra for crunch and caramel for my drinks. I cannot have the whip cream on top because it was an allergy. They of course gave me the drink with none of the extra things I paid for and with the whip cream. When I asked for them to please remake it because I have the allergy. Courtney took it and just wiped off the whip cream with it still remaining in the cup. I told her AGAIN that it was an allergy and I need it to be remade. She gave me a dirty look and then remake it mumbling under her breath. At this point I felt very uncomfortable and disrespected. All I asked was for my drink to be made correctly and when it wasn’t I asked for it to be remade nicely and I was given an attitude. She then remade it with none of the crunch. I then asked if I could just get a side of it since I already paid for extra on the top and bottom. I then asked the other two workers there to make sure everything I paid for was in the drink. They were very kind and helpful, although the crunch was still left out. I then asked Courtney if I could just get a side because I didn’t want to wait any longer. She then poured it in a cup and then slide it all across the counter which was accompanied by a dirty look. I said thank you and left very uncomfortable. No one who has that type of attitude should be working in customer service. I usually never made a review but this left me astonished. I have never felt so disrespected. Dietary restrictions: Allergy they didn’t listen

Wrong hours

asked for a grande latte but instead was severed watery milk…

No drive thru guys ... great service.

Blender broken couldn't get my frap

Staff was friendly. Tanya did a great job. They all acted like they enjoy their jobs. I will go back when I am in the neighborhood again.

I left my home in San Marcos at 715am headed to church in carlsbad (Day break Church on poinsettia. I stopped at FIVE STARBUCKS on the way and EACH WAS CLOSED!!! This Starbucks was open and staff very empathetic and helpful.

Nice people.