The worst Starbucks experience I’ve ever had. Never again. And what are these prices? How many Starbucks baristas does it take to make a watery americano in 10 minutes? Five, yes five baristas. It takes two baristas to figure out the cash register & one barista works the espresso machine. One barista pours out all the drinks they mess up. One barista sits on the counter and watches. When I ordered, no one else was even around. And they made my drink THREE times and still totally screwed it up.
This store has really high turnover from what I can see, some things I have observed in the last two weeks, someone wiped a cold refresher drink with their apron (unsanitary!!!) And then placed it in pickup, I have had my drink made wrong a few times and they have gracefully remade it, however I just had my spouse bring me home a PSL and they forgot to put the flavoring in it, I am drinking a plain latte. First world problem! however, would it kill y'all to just pay everyone an extra 3-4$, hell even 6-10$$ more to improve turnover, have consistent training and better consistent products? I hope target and Starbucks unionize- why? They deserve better pay and Id like to receive better service and better products from happy & content staff. In the mean time, I won't be back, why wait in a long line for something that is wrong 25-50% of the time. Starbucks may be a dying brand if they keep union busting or addressing why workers want to unionize in the first place. I SAID WHAT I SAID. Unionize!!! Do better. In the mean time, I'll be at local coffee shops or having my pour over at home.
Starbucks must be struggling for employees.. maybe even revenue. $10.46 for a pumpkin spice cream latte, and a small iced Americano. The Americano was $4.40 and was made, dumped out, then made again. After 10 minutes I was finally handed my drink: it taste weak like watered down coffee, not espresso. When I mentioned this to, who I thought was the supervisor, she said it was made correctly. I took one sip and threw it away. For comparison, my local shop has an Americano with 4 shots, tastes amazing, and is $2.94. Starbucks has untrained, bumbling employees and their ability to make coffee is just as weak.
Hey go see this crew at the Starbucks inside the Target. I went this morning and they made an awesome recommendation with the Brown Sugar Oatmilk Shaken Espresso. Delicous. Some of the best customer service. Way to go!
Great service and great coffee!