Starbucks

As a normal human being I know what sweetness taste like. When you messed up an order, just check back at the label details and admit your mistake instead of putting up attitude towards customers.

I went to the store today around 2:30pm and ordered a small Matcha Frappuccino without topping for my wife. And I was waiting like 30mins for a drink. During the waiting time I saw the customer ahead of me got the drinks long time and I went to check with the girl. She just said not ready. I have to leave and the waiting time is unbelievable and make me upset. So I paid and leave without drinks.

My hazelnut shaken espresso was definitely watered down today. Not impressed. I wasn't being rude at all, I pride myself on being extra kind to all customer service employees, and come here almost daily, but sometimes interactions can make you feel uncomfortable, due to social anxiety, and people flight is activated. Just an FYI to the cashier who served me today at 12:01, not everything is personal and we should not have to suck up to you to make you feel good about yourself just to get a drink we are paying for. Please don't water down drinks just because someone didn't go over the top in their interaction with you. We even gave you a tip. Everyone is going through something and no one is perfect. Remember this before you decide to water down someone's drink.

Friendly staff

If you don't order ahead then just order the drinks with no add ons, they struggle to get those details right.