This place is a joke, almost 12 dollars for a half full smoothie bowl. You need to find a new employee that can correctly make your overpriced smoothie bowls. After noticing it was half full I went back in the store to complain, then the employee tells me “I’m just doing what I’m told to do”. When the bowls are full they are ridiculously overpriced, but I guess now you only get half. Great job Smoothing King in Cookeville you guys suck!!!
I just came to read the reviews after about 2-3 years of not coming to smoothie king in Cookeville and I’ve already decided not to try again and waste my money in a nasty smoothie again. I wish I had left reviews before but it’s clear that it wouldn’t have mattered anyway. Sucks because they were so good at one time.
We showed up this am excited for smoothies, but after waiting 10 minutes they told the line their register was down. I specifically called again this afternoon to check prior to leaving to see if their system was working. Upon arrival after making the excited second trip back to Cookeville, I was immediately met with "Do you have a mobile order? Our register is down" after I specifically called. I'm not sure who is running the Smoothie King in Cookeville, but I'd suggest you call and call again before you even walk in, clearly they need to update their equipment, or at least get a manager to remain there while they navigate their system crashing. Otherwise it's just a room full of confused teens and angry patrons. Figure it out SK!
Let me just say that if you walk in and order, you may not know it but there may be 37 app and call in orders ahead of you. Don't let a short line fool you. Ask how many orders are ahead of yours.
I came to pick up my smoothie and was told someone already came and got it .... And knew exactly what I ordered. I told them I am charity and idk how they would've gotten my name and knew my order. It seemed like they didn't believe me as I had to show my confirmation number twice.... And waited an additional 15 minutes for them to start making my smoothie because the coworker went to the back to speak to who I assume was the manager. I've never experienced anything like this in my life and it is extremely concerning. Neither of the workers seemed like they knew what was going on. Extremely scary situation. Hope my identity isn't compromised over a $7 smoothie.