Ratings of Smashburger

google
Google
3.7
(652 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Counter-serve chain featuring signature smashed burgers, plus sides & shakes.

14082 Promenade Commons St
Gainesville, VA 20155
Monday
10:30 AM - 9:30 PM
Tuesday
10:30 AM - 9:30 PM
Wednesday
10:30 AM - 9:30 PM
Thursday
10:30 AM - 9:30 PM
Friday
10:30 AM - 10:00 PM
Saturday
10:30 AM - 10:00 PM
Sunday
10:30 AM - 9:30 PM

Recent Reviews

google
Feb 2024
Our first time eating at a Smashburger. Ordered the Double Bacon Burger with a fried egg on top. We went to find a place to sit and after going to 3 dirty tables, I had to ask someone to wipe down a table so we could sit down. The booth seats were upholstered with black duct tape. When our food came, we asked for salt and pepper and were told they no longer have any in the restaurant, since they have a new distributer. The egg on my burger was fried HARD. The best part about a fried egg on a burger, in MY opinion, is a runny yolk! The manager informed me that they have to "fully cook" the egg due to health issues. Had I known this beforehand, I would have NEVER added the egg. I asked about a refund and I was informed that they are unable to refund "add-ons". Despite that, the burger was good and the tots were DELICIOUS! $43 for 2 people at a subpar, run down burger joint is NOT worth that kind of money. We will not be back.
google
Feb 2024
I paid $20 for a double bacon burger, 6 onion rings (barely cooked) and a drink (regular not large). The place was rundown, with taped up benches. We had to ask the worker to wipe down our table. Someone swept while we were waiting, but only what little they could see in the middle of a brown floor. What's under the tables stayed under the tables. There was no salt and pepper. When asked, the guy said they used to have it, but the distributor changed it. The only reason for the 2-stars was for the burger. The burger was good. I will not be returning.
google
Feb 2024
Good burger
google
Feb 2024
Honestly not worth going in.
google
Jan 2024
I drove all the way there for a milkshake and they told me they could not make one because they just cleaned the machine. Even though they did not close for another hour.
google
Jan 2024
I LOVE these burgers. They’re juicy, cheesy and made with fresh toppings and a soft bun. Definitely in my top 3 favorite burgers I’ve had. The fries are extremely mid and you don’t get a lot for the price, which is unfortunate, and I didn’t order a shake so I can’t comment on that. But honestly I will keep coming back just for the burger. Service was okay, not great but not terrible. Definitely recommend you stop by just for the burgers.
google
Jan 2024
Our burgers were DELISH! Dellante is a wicked awesome cook. Our shake didn't come until we were finished eating timing could be better, along with restocking napkins and wiping down tables in the dining room between customers.
google
Jan 2024
THESE WERE THE MOST SCRUMDILLYFILLYYUMSUCIOS CHICKEN TENDYS I HAVE EVER HAD IN MY LIFE FELT LIKE HEAVEN!!!!!!

Frequently Asked Questions

What is Smashburger's rating?
Smashburger is rated an average of 3.7/5 stars across various online platforms.