Smallcakes64th - Burlington Creek (Parkville)

Cupcakes were OK. The lady working with red hair was extremely rude and the store was dingy and dirty looking. Kind of shocking actually considering the location. Prices were way too steep for the quality of product.

Incredible customer service! We had a pick up scheduled for a day with less than ideal winter weather and the manager proactively called to say they would be open and still fulfill our order. Then when snow day chaos ensued with two little kids she was completely empathetic when I had to pick up later than they had planned to be open - and even offered to deliver! Really impressed, didn’t even matter how the cupcakes turned out (but the came out great too!), we will absolutely order from here again.

I just had the best moist cupcakes ever for my birthday. Thanks to a family friend who brought them to dinner tonight!

I’m currently pregnant and craving cupcakes but I didn’t want a store bought. I drove 45 minutes to get the Wedding Cake and Red Velvet and It was definitely worth the drive! Moist. Sweet but not too sweet. And they are hefty lol

Yummy and unique cupcakes

They have beautiful and tasty treats, a variety of pricing, and the service was friendly and professional. Highly recommend this place!

Definitely have to give 5 stars for the customer service. The customer service alone is what will keep me coming back. The cupcakes will always be a 5 star review too because I love cupcakes. I placed an order online for pickup yesterday for my boss's birthday that's today. When I arrived at the store last night around 6:00 pm, I told the associate I was there for a pickup order and he was confused. I told him I ordered online and he explained that their online ordering system shouldn't be working at the moment, and he apologized because a lot of the flavors I ordered, they were out of. He was so quick to get an order put together for me, and there were still a decent amount of flavors left to have variety. He also threw in a pack of cake pops and apologized for the error. Not only that, but I received a voicemail from their manager, Sadie, who apologized and refunded my order. She didn't have to refund my order because I was completely content with the service I had received and the quick turnaround to get me a dozen cupcakes, but that's what you call taking care of your customers. I will be returning and definitely have to recommend this location to others. Customer service is what makes a business better and they definitely have that down.