I don’t normally review chain restaurants, but I like Skyline Chili for their burritos (who knew?); but this location is definitely one to avoid. When you walk in, the smell of stale oil and grease permeate the interior of this place. This cannot be a corporate owned location, because corporate would never stand for such a dirty, dated, worn decor. The food was good, but cold, and it was difficult to push the food in past the odor.
Karen is the best server...hands down
Stopped in on 12/30 and the place was packed. That did not stop the staff from committing to giving it their all. Sat at the bar and they did not stop pusing orders and keeping the drive thru flowing. Compared to Hillard Rome Rd. & South High St. this location will be my new go to. Got three loaded cheese coneys, was made fresh and got to me quickly.
Skyline is a love it or hate it kind of place. This one had good service and friendly staff.
I went through the drive through this evening. A new hire at the register wasn’t sure how to ring up a gift card and said his manager had to show him how. The manager named Steve walked up to the young man and showed him step by step how to process the sale. One of the biggest issues in the world nowadays is customer service and coaching of team members within an organization. I have to give Steve major props because he was extremely patient showing this new hire how to make the transaction happen without acting as though he was bothered by the new hire. Steve is a credit to this location and the skyline corporation. Very nice job!
Great location, great service.