ShopRite of Warminster

I usually like to shop at this store but i had a very upsetting experience today in the deli department… Most of the deli personnel are extremely miserable.. May be they are overworked and underpaid but i had a Gentleman in front of me that had a lengthy order…. I waited patiently for my turn…. At the time there was only one person servicing the counter… The other 3 employees were doing online orders…. When one of the employees was finished with his order he came over and said .. number 81 and skipped over my number… I said … You missed number 80…. The employee told me to calm down and he would fix it.. I waited 20 minutes and i may have said it in a frustrated tone but i told him not to talk to me like that….He said i was talking to him like a child….. He then told me he wasn’t going to wait on me and proceeded to call the next number.. I was visibly upset and told him i waited twenty minutes… The other employee told me to walk away to diffuse the situation… I was appalled… I walked away and went to tell the store manager who then went back to get my ONE item of lunchmeat…. I told him that I was a server and worked st the local Country Club and that even IF i did have a tone in my voice it’s MY responsibility to cater to an unhappy Customer and i don’t have the option to EVER say.. I won’t wait on you… I would either get suspended for a few days or get sent home…. When i was checking out i had a very pleasant Cashier and thanked her for being so polit and accommodating…I told her what happened and she said she knew whom it was… She said they are short staffed so i guess the employees can act however they want without repercussions… It’s so upsetting because i understand how difficult customers can be and I go out of my way to show kindness and patience and this young man totally demeaned and disparaged my character by refusing to wait on me…. I will never go to that store again…..

This is my favorite supermarket. They always have all of the sale items that are advertised and the prices are good too.

Deli and meat department not friendly, all I said was God morning they growled. Cindy at register is the nicest sweetest lady 10 stars, she ask my name and welcome to the area, etc. Give her a raise. It cost nothing to be nice, other employees walking around hello back, friendly.

Great selections at reasonable prices especially when you are using coupons.

Looser

Clean and friendly