Shake Shack Mall in Columbia

Charles is the boss. Thank you for making our night better.

This Location specifically hardly ever has anyone working the register for you to pay with cash, so you have to place your order on the kiosk which limits your order incase you want to make any changes; not to mention I never got a text when my food was ready , I just happened to go back inside & check on my own. As far as the food go.. Burgers are solid, However they only give you a piece of lettuce………. lol & just recently I had two small tomato slices ( looked like Roma tomatoes) & the bite was just inconsistent… ima fall back for a min.

I order their food through ubereats every so often and it is usually very good. Today the chicken sandwiches tasted awful, soggy bun, wilted lettuce, missing ingredients. Will not order again. Feeling sick after eating the food. My bad, should have let uber know.

A perfectly grilled burger that hit the spot!

The manager Charles does a fantastic job running this very busy restaurant and he does so with enthusiasm for his staff and the customers. It’s clean, their fast and truly focused on the customer experience.

It's just okay. The food was not bad, it was not great. It was mediocre. It really wasn't much difficult or better than a fast food burger (McDonald's or Burger King). Value... it's not worth it. There are certainly better options fill you belly and better option of where to spend. This was our first time ever at a ShakeShake and I am sure it will be our only time. Disappointed.

Son deliciosas...