Secret Garden Restaurant

Please avoid at all cost. Firstly, food took over an hour to arrive drinks ,water,coke and pint of lime and soda took 35 minutes to arrive. Overpriced, understaffed and awful food .limited menu. What a disappointing time here .never again.

Food was quite nice and served quickly. Our waiter, Reuben, was absolutely excellent and made the experience better. Expensive food but you expect that going in. Atmosphere was fun as well

Shocking.....Alton Towers Resort is fantastic, attention to detail is outstanding, but if you go and if you stay over, do not frequent this restaurant!! It has been outsourced to an agency to run and it is shocking....proper shocking...to the point of Faulty Towers shocking. Eat anywhere else but do not spend your hard earned money here. Please Alton Towers management, sort this, it is damaging your reputation and I don't want it to!!!

Cole and Liv were so so lovely- they made our experience. We came in twice and both times they were so welcoming. The steak, fries and pasta we had were amazing and I was very pleased with my experience there. Dietary restrictions: Very very good with allergies

Paid £18 for a Dry burger that came with barely any fries. Said there would be bacon jam on there but there wasn’t any. It tasted like whether spoons food. The next evening we went to the Rollercoaster Restaurant and we got so much more food for less money! The food was amazing. There isn’t much choice at the secret garden.

The food isn't bad but it's very limited and nothing special, it's just standard fast food. The service was great however I only waited about 10 minutes for the main course, it works as somewhere just to go an eat but that's it.

Read the reviews before we went I thought they couldn't be that bad, how wrong was I food was horrendous and at extortionate prices avoid at all cost, Alton towers you should be ashamed to advertise this place as a restaurant, I will be writing a letter of complaint.

Went to the restaurant as a birthday treat for my son . Poor slow service , waited 40 mins for a main course as we didn’t order a starter , didn’t bother with dessert which says it all . Very average !

Had a short stay at Alton Towers and had a terrible experience at this restaurant. We had a reservation, so had the table for an hour and a half. The menu is not only very limited but also ridiculously expensive. When we ordered we were not told there was a long wait for food, and the waiter was also quite rude and critical of our food choices (one of us ordered a burger and wanted to remove some toppings, and another had the cheesy garlic bread starter as a main because that was the only thing on the menu they would eat). Our drinks took forever to arrive and one of them was forgotten about. After asking and reminding the staff several times, we finally got given the drink (Coke Zero) an hour after ordering it. Our food took over an hour to arrive and they weren't very apologetic about it. By the time it arrived our reservation was over and we should have been giving up the table. I would understand if it was very busy but it was half empty. The food itself was not of very good quality or quantity, given the price. The pork cutlet and chips was £20, was quite dry/chewy and the portion was tiny. Also a burger and chips for £18 is ridiculous. The garlic bread with cheese was £9, but was absolutely soaked in grease to the point eating it made you feel ill. At the end the staff were very blunt and unapologetic, just said "I know we have some clumsy service and things going on now, but here's your bill, are you ready to pay?". We wouldn't go here again.

Dan was a great waiter tonight…:the food was absolutely fine. Trying to deal with as many people as they do, we had a nice burger and pork cutlet. Clearly not gastro pub but not sure what we would expect with the volume of people going through. One kids meal was more than enough for a 5 and 3 year old to share so cheaper than the buffet at splash landings in this instance. Would recommend booking and before 5pm for a more relaxed experience of table service