Sainsbury's Café

Visited today. Wow what an experience. Ordered a cheese and onion toastie. The lady on the till “Kelly” threw the toastie from the till to the counter behind her for her colleague to cook. I have never in my life seen such a thing! Who behaves in such a way? Clearly no respect and in front of customers! I was speechless. My toastie arrived . Uncooked and Soggy. I took it back to the till area and was told someone else had brought back their toastie because it wasn’t cooked. Really? Turn your toastie machine up then! After they both fingered with it and agreed it wasn’t cooked, no apology given so I just grabbed a ham sandwich, no refund offered. This is the second time we have been and I can definitely say we won’t be returning. We had to wipe our own table, it was disgustingly dirty. The Mocha we also ordered wasn’t even warm. This really needs addressing, do you really think this level (or lack of it) service is acceptable? I don’t. What a horrible cafe. Get a grip.

One of my fav comfort spot in the area. Great variety of food, spotless and spacious dinning space, super friendly staff, great coffee to start my day❤️ love the sunshine! Plenty of socket. Love tge place so much its absolutely brilliant interior design❤️

I had ham, egg and chips. Husband beef pie, Mash, peas and gravy. Both meals were disgusting. Solid mash. Pie was probably Microwaved as pastry was inedible. Chips had been waiting a long time. Cold and hard. Eggs dried. Not much damage you can do to 2 thin rounds of ham. No actual cooking appeared to have been involved. Waiting staff lethargic. Used to enjoy Sainsbury’s cafe. What a let down!

The cafe was dirty , like every table , not even half full, cakes and things on display weren’t fresh .. staff too busy chatting about who on next break .. Definitely wouldn’t rush back

Great service and very tasty pepperoni pizza

Comically slow and disorganised staff. Amusing to watch them disorganise each other. Almost fawlty towers-esque. Food is quite reasonable and well priced. Atmosphere? Retired folk, kids and business people with laptops trying to look important.

Whent yesterday Saturday the 13th May I had to wate to be served not because of the que but because the staff were taking to each other and not serving very unprofessional the latè was nice shame about the flat white though Parking: Could do better regarding choices for vegan

Lovely breakfast, fast service and bustling atmosphere, nice bit of peace in a busy supermarket.

Huge queue, need more staff. Food was nice enough.