Truly a hidden gem!!! We have been looking for Authentic Chinese (& Almond Chicken with the good translucent gravy!!) We got so lucky bc they also have the big soft rolls so many others stopped carrying over the pandemic... And their dining room is OPEN!! Even the ambiance is great.. traditional Chinese decor & music. We will definitely be frequenting Ruby often for dine in & carry out!!
I made it a point to take 24 hours to leave this review so that I wouldn't say things I didn't mean because I was posting in anger. After my family and I have been eating at this restaurant for decades, we're done and will not ever be returning to this restaurant. Yesterday afternoon (1.20.2024), on top of all 3 water glasses that were brought to our table being absolutely filthy, and all 3 still having lip marks on them from the people who previously used them (we were waiting to send them back but weren't there long enough for that to happen), the awful treatment we saw from a Ruby's waitress to an elderly customer who was obviously suffering from dementia/alzheimers, was more than we could stand. We grabbed our coats and helped this elderly lady into her daughter's car, which was already waiting outside, and we will never return. This waitress, who's a bit later in her years as well, and one who is unfortunately typically rude (we still dined there due to good food, we just always cringed when we ended up with this waitress), was verbally abusive to this elderly lady, was shaking her pointed finger just a couple inches from the lady's face, and telling her to never come back. All because the customer was telling the waitress that she never brought her the tea she asked for, and because she couldn't figure out where to sign her receipt. We were on the complete other side of the dining room and could easily hear and see the whole interaction. This was a shameful display for any business, but one that was especially upsetting because it was so blatantly obvious that this elderly customer needed special care and attention, not the complete opposite, and not from someone who comes from a culture where the elderly are typically so loved, respected, and revered.
Missing food items, manipulating rude when I went back to get my money back on the missing item. always check your take out order they will always miss something. Stop cheating your costumers! I will NOT give you my business again!
Excellent won ton soup. Egg rolls are good, but the filling needs work. I like that you can make your own combination plate. I recommend the sweet and sour pork, almond boneless chicken, chicken egg foo young, and fried shrimp. The fried rice that comes with the combo is very good. Plenty of veggies and cubed chicken in perfectly cooked fluffy rice. Almond cookies and fortune cookies for dessert. Hot tea is nice and fresh. Waitstaff is friendly, quick and very helpful. Highly recommend. Wheelchair accessibility: Tables available that would accommodate wheelchairs.