Realistically the pizza is awesome if you have it there…but much too expensive. Otherwise this place blows bad.
They are always so nice and accommodating! Love this location!
Everything was really good. I would do something about the main entrance. You have 2 single separate doors on the front entrance. The first door I came to had arrows pointing to use the door to the right. I passed the second door because i didn't see it. I saw the tree and passed right by the main entrance. I noticed 2 other customers do the same thing while I was eating inside. The door needs to be more obvious for clueless old people like me.
On hold for over 30 mins. Asked dto speak with Manager and never got connected. Costco pizza can't come soon enough!
Clean n quick only they forgot to put pineapple in our pizza.
This evening we ordered a pizza and garlic twists. We ordered at 5:35 PM. After and hour and 10 mins I called, I was hung up on. I called again, no answer. I called again and it rang and rang and finally an answer. They said they are backed up and someone from door dash should come get it in 30 mins, even though I ordered off Round Tables site. I asked if the pizza had been sitting there and they said "I think it was made recently." I could tell it wasn't. Fast forward to 7:20 I look out to our porch and it was finally dropped off. Nobody even rang the bell. We open the pizza and it's completely COLD and not even a hint of worm with just rubbery type cheese and gross twists. We are trying to reheat in the oven to make it edible but after almost 50 bucks out, that mind you doesn't come easy to us, we are very unhappy. I emailed corporate and I'm hoping we get a refund.
I like their pizza! Thank you!
10/28/23 Order pizzas online at 453pm, a slow time, and asked for heavy sauce for both pizzas. Order number #5012. There were 5 or 6 staff talking in a group and who knows how hard they were working but probably not working at all. My wife grabs the pizzas and they were done on time and hot. Get home and for the 9 out of 10 time there was hardly any sauce at all. I mean no sauce. I worked at pizza spots before and I know. I ask my wife what was the staff doing when you went in. She said everyone was talking in a group. I call an hour later to complain and I am left on hold for 15 minutes and just said hello before being put on hold. I call back after I gave then 15 to answer it and guy wants to put me on hold again. I said I've been onhold 15 min already. I let him know that the staff there needs to help you answer the phones and maybe if they would stop talking in the back they might get the heavy sauce Order right for once. People have to eat this pizza you know. This isn't little Cesar's prices either. I'm not one to complain much but I have had enough of this place now. Also dirty when I eat in with no bussing or cleaning to speak of. Just look at fork holder. Anyway now considering eating at Waterman because I can't take this ineptitude anymore. Thanks.