Rita's Italian Ice & Frozen Custard

I paid $12 for a quart of custard to go and it’s not even filled. To add insult to injury the center was hollow. And they’ve got an invalid phone number online.

Finally a business that seems to make this location on Frederick Road work. Keeping it simple with refreshing treats and very pleasant service. In the summer you can sit outside and enjoy. Reasonably priced and very tasty.

Update after management replied: being near the end of the season is a lame excuse for having so few flavors. I am seeing this be a complaint ALL THROUGHOUT your season. Also failed to reply about the other problems happening at this location. Just go to another ice place like Opie’s for better service and variety. 1. Not very many flavor options to choose from 2. Setting is a little scrappy (the employees try their best to keep it clean, but the inside is ugly and there’s a trailer attachment just sitting in the drive thru area) 3. The girl serving me was very nice, but the one manning the cash register yesterday at around 4 PM was very curt and just wanted me out of there. I’m coming from the Rita’s in Annapolis where there’s many more flavor options available, and there’s no seating inside you just take it and go. I suggest the manager do something to make more flavors available. There was so little to choose from.

This seems like a nice location and the staff was friendly. I’m just disappointed with the amount of custard i was served. $13.65 for 2 large vanilla custards with sprinkles. I get home and see the cups half filled. I loved Rita’s and was saddened to see this as I’ve never experienced this before.

The young employees are few and overworked, but the icies and custard are worth the wait...

This is the second time coming to this location and they is close. Thanks for the fast response but why not update your website or post it on the door of y’all new fall schedule.

Very good Italian ice, my favorite is the swedish fish gelati. But they have a variety of flavors including diet.

A Summer Pleasure