Over priced. SUPER Under staffed- took more than 45 minutes to get a drink. Those poor girls are being ripped around everywhere having to attend to 50 different things ar once. 45 minutes for a drink & we paid for a cabana. That’s ridiculous. They need waitresses to specifically work for cabanas. Food was terrible!! We had Hailey as our waitress she is always super good and the timing of the drinks is not her fault. I saw 3 waitresses that whole day. For the price your paying it’s just ridiculous. Not worth the hype in my opinion. I’d rather hit up Harrahs for a pool day.
Spent the day at Retreat Lazy River yesterday with some friends and have a few things I'd like to share. 1. If your going to charge $40 for an adult only pool and river then at least provide an float rings that are adult sized. The holes are maybe a foot in diameter. Kiddie sized for adult only pool,as are the towels. 2. We spent almost $600 on food and beverage. The shrimp tacos were missing....umm, shrimp. And the snack platter that Jamaican jerk wings but deliveries deep batter fried pressed chicken tenders over fries, and another plate of chips and guacamole (which was delicious). But that's it,for $54! Highly disappointed with the food choices and quality. 3. Discarded cups and other trash sat alongside the river all day. As we cruised around the river, I finally just picked it up myself bc it was an eyesore. 4. Hannah was an amazing waitress and a credit to the establishment, as was all the staff (except maintenance). Would I return and spend another $600 with friends. No, we will make the much longer drive to Harrah's for next months get together.
Service and vibe have declined drastically over the last 2 years. Extremely long service times for food and drinks. There's a lack of attention to detail.
Facilities are stylish, contemporary and clean. The best lounge chairs are by reservation only. Worth the price if your plan is to eat and drink poolside all day. Music/DJ does not cater to the Begees era crowd. Drinks were just okay. Pero no me aguito por que fue gratis!
Best way to spend a nice sunny day! There are a few pools one including a swim up bar, lazy river and main area to swim. They have cabana rentals as well as food and great drinks. The views are unbeatable! Definitely great for a girls day out or just a relaxing day poolside!