Red Lobster

Sucks

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Best service i had at a restaurant. Kailee (i think was the name) went above and way beyond to ensure we had a great experience. Wont be my last visit for sure!

Update: Red Lobster saw this review and reached out to us in a private message. I would like to say they made this right by sending us a gift certificate and which invited us back to their establishment. Thank you to the Team at Red Lobster. We shall return again. The food was tasty, but they had zero dressing on the left salad. I mean nothing, just the leaves of lettuce. They asked me if I wanted lobster on my Caesar cocktail or shrimp. It had zero garnish. Salted rim. That was it. Granted, it was very busy, but we had called a week in advance for my daughter's birthday to make a reservation Saturday night at 5pm. They placed us right beside the servers dispensing desk where tgey add up bills and serve water or other. We had four butts facing us the entire meal. Yet we couldn't get out water refilled, nor were we asked if we would like another beverage. In the end, they never even offered the birthday girl ice cream. They instead asked us if we wanted the bill. I had to ask for her to be served ice cream. Fortunately, she was too full and turned it down. The meal was excellent otherwise. Everything was very tasty. Update: The Restaurant as you notice below reached out to me. When I responded to this I was told it would take 24 - 48 hours for a response from their team. Checked my SPAM on the email address they said they would contact me at. Then I received this resoonse: Hi, Brenda. We're so sorry that you have yet to hear from anyone! We will forward your comments to our Guest Relations team who will follow up directly. Thank you. That was a week ago. Today is January 6th, 2024. The date we were at their restaurant was December 2nd. Obviously a scam to make themselves look better in these reviews? Not sure. Ugh

Always great food. Usually busy. Excellent service

As always the Biscuts are Good the food is Excellent, the Service was Prompt.