Terrible pizza, horrible customer service, never come here barros or nypd is a better option! They will charge you double for a pizza! Paid $90 for one pizza and 2 slices and didn’t my full order and then was argued when I called and went back. Lazy people lazy business lazy pizza never come here! Go to barros, nypd is In the same lot, Pomo is a few miles away this place is nasty and doesn’t taste good!
I wish I could give this place no stars. 2 days ago I ordered 50$ worth of food for dinner for me and my guest through uber eats. I specified on the order that half the pizza should be pineapple and only the other 1/2 meat since my guest was a vegetarian. Once the pizza arrived, the entire pizza was full of meat. I called and spoke to one employee respectfully stating that this order is inedible since my guest can not touch the pizza. He reviewed the notes with me reading them back to me even, seeing that I had ordered a side of ranch dressing but in order to rectify the situation had to transfer me to another employee. The guy that picked up should never work in customer service. I explained the situation to him wanting to just come up with an easy solution to rectify what seemed to me like a mistake yet a simple situation yet he automatically started raising his voice at me, saying "it is what it is", that "we don't see the notes you put in so its your duty to call us next time to make sure we make your order correctly". I explained to him that the employee I just spoke to before him read the notes back to me so I doubt that the notes were not seen, and he continued arguing with me putting the blame on me. I told him that as a customer who just spent over 50$ and as just a human being he should learn how to speak. Mistakes happen but if you are just rude and nasty, they are certainly less forgiving. I am also aware that people can have a bad day but as an ER nurse who sees death 24/7 and still is able to speak to people in a respectful tone, he has absolutely zero excuses to yell the way he did. Now looking back at other reviews it seems like many customers spoke to the same "short tempered rude man" so I guess its more of a constant thing there. He was not willing to do anything to make sure my guest is able to have dinner. I called uber eats and got all my money back, as well as ended up going to a different location where they actually value their customers and got dinner there. I do not usually take the time to leave any reviews but this experience was so disturbing, I would never go or recommend anyone to dine here.
Fabulous food BETTER PEOPLE!
I've been coming here for lunch for a couple years now and they are always spot on and delicious. The family that runs this place are exceptional and always so friendly. Thank you guys for being my go to
Called to order a pizza and wing special and was spoke to in a really rude manner and very unpleasant. Ordered my pizza and wings and kept saying is that it?? Then said okay bye very quickly and I said sir do you offer delivery and he said no bye but their website says they do.
Great pizza, I got a side of marinara sauce, it was really good in my top 3 most enjoyed marinaras.
The best pizza around the Metro Valley!! 10/10 every single time!!
Cheryl agree the old man behind the counter is surly and ill-mannered his only job in there should be cleaning the restrooms and not interfacing with customers