There is nothing worst than getting the wrong food!! I am beyond pissed. Read the order prepare the food. Simple.
I went to the Rally’s located at 6710 West Florissant Ave, Saint Louis Mo 63136 at about 12:10am I was told that the system was down and it would take 15 minutes to reboot so I drove 10 minutes away to the location at 10004 Halls Ferry Rd, Saint Louis Mo 63136 there were 3 cars in the regular line and 2 in the door dash line I was able to pull right up to the speaker the cashier very rudely said that they were only taking door dash orders for the rest of the night even though they just took an order so I then drove back to the location at 6710 West Florissant Ave it had clearly been more than 15 minutes there was 1 car in the driveway that was talking to the cashier I pull up to the speaker and now the cashier tells me that they only have chicken bites and laughed this was so unprofessional both restaurants are horrible at customer service and giving there customers hot and accurate food tried to file a complaint online but it told me that I need a store number which is only giving on a receipt I wish I had gotten that far in the process there needs to be a mark for 0 stars on these reviews
I ordered a #1 combo with mayo, ketchup, mustard, lettuce and cheese. I was told they were out of lettuce and I said ok. I received mayo, ketchup mustard lettuce pickles tomatoes and onions and cheese but when I called they didn’t answer.
Took 30 mins total to place order and get food only thing was good was the fries and I ordered the Buford Jalapeno burger combo. Shake machine was down
I usually check my food before I pull off so I guess it’s my fault but I really wanted that double rally burger that one patty is depressing And I didn’t get a receipt but I did pay with debt
This is a piss poor place Everything is over cooked Why would you over cook a fish patty Fries hard as hell Ice cream machine down No apple pies Ghetto service They swear they going to remember your condiments Your extra this or that Send you to the other window to wait Then your whole order ended up being trash!!!